Pranitha Gade

Senior Healthcare IT Business Analyst delivering EMR/EHR, Health Information Exchange (HIE), and Pharmacy Management System implementations across full SDLC in Agile environments. 🔹 Spearheaded end-to-end HIE platform implementation — mapped 12+ clinical data exchange workflows across registration, diagnostics, and care coordination, reducing clinical data turnaround times by 30% 🔹 Led Pharmacy Management System delivery — 8 integrated modules covering dispensing, billing, insurance/plan management, and inventory, delivered on schedule 🔹 Led business analysis for Ophthalmology EMR (Eyecare Partner) — patient portal enhancements reduced front-desk workload by 35% 🔹 Spearheaded greenfield Hospital Management System (DecentCare) — authored 40+ user stories and 6 FRDs across OPD, IPD, billing, and admin modules 🔹 Reduced sprint spillover by 25% through PSPO-certified backlog management across 3 concurrent workstreams 🔹 Achieved zero critical post-go-live defects across 8 UAT cycles with 30+ clinical and administrative stakeholders Skills: EMR/EHR · HIE · PHIPA · HIPAA · GDPR · Agile/Scrum · PSPO · CSM · JIRA · Confluence · HL7/FHIR · Clinical Workflow Design · BRD/FRD Authoring · UAT

In my role at Claro Software Solutions Pvt Ltd, I played a pivotal part in enhancing healthcare IT project outcomes through strategic KPI definition and compliance management. I successfully managed multiple UAT cycles, ensuring workflow accuracy and usability alignment, while also generating comprehensive technical documentation to support major system implementations.

Developed detailed project plans, requirements documents, and technical specifications for 10+ healthcare IT initiatives in collaboration with cross-departmental stakeholders across clinical, billing, and administrative functions. Conducted structured stakeholder interviews with 25+ clinicians and administrators to surface current-state needs, feeding validated requirements into Agile and waterfall delivery frameworks. Created 50+ process maps, flowcharts, and workflow diagrams for healthcare business processes, supporting change management and clinical user adoption across multiple system rollouts. Facilitated alignment sessions between IT teams, vendors, and third-party organisations, translating business needs into actionable deliverables and reducing requirements rework by 20%.

Supported a cloud-based EMR platform by assisting healthcare professionals through UAT cycles and developing e-learning documentation and training materials, contributing to a successful system adoption across 200+ end users. Monitored project progress against timelines and milestones; supported staff training initiatives and reported project outcomes to management.