Gabriel Aranda Selverio

Gabriel Aranda Selverio

Gerente de crescimento e sucesso do cliente @ Sírio-Libanês

About

Healthcare executive career built in the Commercial and Business sectors, specializing in management and customer relationships and focused on products and services. Expertise in developing, implementing, and overseeing business strategies and innovative services within a leading Medicine and Health company. Proven track record in team management, cultivating new business opportunities and customer relationships, prioritizing demands, problem-solving, and decision-making. Extensive background in building new partnerships and innovating presence models in hospitals and laboratories, fostering differentiation and generating value. Performance in leading tactical projects aimed at enhancing the Customer Journey. Knowledge of market remuneration models and long-cycle sales within the B2B segment. Proficient in establishing relationships with stakeholders and cross-functional teams to implement innovation, expansion, and integration projects through demand assessment and ongoing monitoring with relevant departments. Expertise in planning revenue and cost forecasts as well as budgets. Highly skilled at managing and leading teams to align expectations, set clear goals, encourage autonomy, and facilitate talent development. Act as a Professor of Biochemistry, Fundamentals of Biology, and Histology for undergraduate courses in Physiotherapy, Chemistry, and Environmental Engineering at UNESP/Presidente Prudente since 2011. Bachelor’s degree in Biological Sciences, a Master’s degree in Food Science and Technology, and an MBA in Business Management. Advanced English.

Country

Brazil

City

São Paulo

Industry

Hospital & Health Care

Skill

Venda consultiva, Políticas e procedimentos, Estratégia, Relacionamento com clientes, Gestão de contas estratégicas, Gestão de stakeholders, Experiência do cliente, Sucesso do cliente, Satisfação do cliente, Estratégia de preço, Economia da saúde e resultados (HEOR), Gestão, Comunicação, Insights de negócios, Indicadores-chave de desempenho, Gestão operacional, Alianças estratégicas, Capacidade analítica, Proposta de valor do produto, Negociação

Experience

Sírio-Libanês

Gerente de crescimento e sucesso do cliente

Sírio-Libanês

LinkedIn
2024-5 - Present · 2 yrs 5 mos

Responsável por desenhar a estratégia da área de crescimento e sucesso do cliente a partir das diretrizes definidas para a unidade de negócios, construindo relacionamentos sólidos com clientes existentes e futuros. ● Atuo na construção e melhoria constante da proposição de valor da unidade de negócios, tendo como base as tendências e necessidades do mercado e clientes existentes. ● Responsável por desenvolver e liderar a execução de plano de crescimento e “go to market” da unidade de negócios. ● Atuo com uma visão centrada no cliente para identificar antecipadamente possíveis fricções na jornada, sendo proativo na construção de soluções e buscando continuamente atingir excelência na entrega dos serviços, gerando uma experiência que engaje e encante e aumente o impacto positivo e valor entregue. ● Atuo de forma próxima e colaborativa com as outras áreas da unidade de negócios, com a unidade de Produtos Digitais, Dados e com a direção da instituição para garantir a construção e entrega de propostas e produtos que gerem valor para todo ecossistema de stakeholders. ● Desenvolvo e implemento (de forma colaborativa com os outros times da unidade de negócios) novas ferramentas e processos necessários para a melhora constante da qualidade da entrega dos serviços prestados. ● Lidero as atividades do time de crescimento e sucesso do cliente, que engloba o núcleo de marketing e experiência do paciente, garantindo o alcance das metas estabelecidas para a área e para cada cliente

Grupo Fleury

Business Manager

Grupo Fleury

LinkedIn
2018-6 - 2024-1 · 5 yrs 8 mos

In charge of maintaining relationships with external customers and P&L management to ensure growth and profitability in hospitals and laboratories served by the Group. • Led the relationships with partner customers and orchestrated the necessary solutions within the company to meet their expectations, resulting in the loyalty of several customers. • Monitored the analysis of financial and operational indicators, providing actionable insights to improve processes and generate revenue while enhancing margins. • Worked on prospecting partnerships, negotiating, and restructuring the feasibility study process for expansion projects and entry into new businesses in partnership with the commercial department. • Led a tactical project with the Strategic Planning area aimed at increasing profitability and developing more competitive cost models in hospitals, thereby contributing to the maintenance of strategic partnerships. • Monitored integration projects and other client-required initiatives, such as demobilization of technical areas, team relocations, and installation of service stations alongside the PMO area. • Consolidated the Fleury Group's position as a differentiator in client hospitals and laboratories by structuring the diagnostic solution offering. • Restructured presence models in hospitals and laboratories, fostering innovation and differentiation through remodeling new partnership solutions, enhancing the profitability of operations and increasing market share. • Enhanced the competitiveness and reach of L2L products. • Collaborated with the internal audit and finance department in restructuring and monitoring the calculation of liabilities, resulting in improved financial outcomes. • Monitored the consolidation of partnerships with startups to offer solutions, creating value for partners and the Group. • Took part as an exhibitor in prominent events.

Grupo Fleury

Business Consultant

Grupo Fleury

LinkedIn
2017-5 - 2018-5 · 1 yr 1 mo

In charge of ensuring growth and maintaining profitability in B2B clients through P&L management of a specific portfolio of client hospitals. • Established and maintained an effective institutional relationship, ensuring constant communication and presence with partners. • Monitored the offering, contracting, and profitability of new services. • Implemented projects for innovation, expansion, integration, and physical area changes, overseeing the implementation of demand with internal and external teams. • Supported collaborative projects between Grupo Fleury and hospitals, guaranteeing profitability for B2B customers. • Conducted comprehensive analysis of financial and operational indicators, using the insights to develop action plans aimed at improving processes for both revenue generation and margin gains.

Grupo Fleury

Account Executive

Grupo Fleury

LinkedIn
2012-12 - 2017-5 · 4 yrs 6 mos

São Paulo e Região, Brasil

In charge of the laboratory portfolio. • Managed the client laboratory portfolio (L2L), overseeing maintenance and initiating new negotiations. • Prospected new business and opportunities for L2L through commercial relationships with laboratories, hospitals, clinics, researchers, pharmaceutical industries, and other players in the healthcare market. • Generated reports on work activities in compliance with established rules and frequency, collaborating with all business areas of the company. • Negotiated adjustments within defined schedules. • Led activities to achieve both individual and corporate goals.

Uniscience do Brasil

Scientific Advisor

Uniscience do Brasil

LinkedIn
2012-2 - 2012-12 · 11 mos

São Paulo e Região, Brasil

• Disclosure of biotechnology and molecular biology products; • Pre and post-sales support; • Installation of equipment and training for customers; • Training for sales team; • Product demonstrations and lectures at events.

Universidade Estadual Paulista Júlio de Mesquita Filho

Professor

Universidade Estadual Paulista Júlio de Mesquita Filho

LinkedIn
2011-4 - 2011-12 · 9 mos

Presidente Prudente e Região, Brasil

Professor of Biochemistry, Fundamentals of Biology, and Histology for undergraduate courses in Physiotherapy, Chemistry, and Environmental Engineering at UNESP/Presidente Prudente

SESI - Serviço Social da Indústria / Departamento Nacional

Teacher

SESI - Serviço Social da Indústria / Departamento Nacional

LinkedIn
2009-2 - 2010-4 · 1 yr 3 mos

Álvares Machado/SP

High school teacher

Sociedade Educacional São José do Rio Preto - Colégio SETA

Teacher

Sociedade Educacional São José do Rio Preto - Colégio SETA

2008-7 - 2009-2 · 8 mos

São José do Rio Preto e Região, Brasil

High school teacher

Education

MBA USP/Esalq

MBA USP/Esalq

LinkedIn
2016 - 2017 · 1 yr
FGV - Fundação Getulio Vargas

FGV - Fundação Getulio Vargas

LinkedIn
2014 - 2014
Universidade Estadual Paulista Júlio de Mesquita Filho

Universidade Estadual Paulista Júlio de Mesquita Filho

LinkedIn

Food Science and Technology

2007 - 2009 · 2 yrs
Universidade Estadual Paulista Júlio de Mesquita Filho

Universidade Estadual Paulista Júlio de Mesquita Filho

LinkedIn

Biologia/Ciências Biológicas - Geral

2002 - 2005 · 3 yrs

Gabriel Aranda Selverio's Contact Information

Email

******@***.com

Phone

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