Gabrielle Navarro

Managed a portfolio of B2B clients, cultivating long-term partnerships through consultative selling and relationship management. Negotiated contracts that aligned customer satisfaction with profitability, generating a 7% increase in quarterly sales revenue. Drove business development by identifying new opportunities, leveraging KPIs, and refining sales strategies to exceed targets. Partnered with marketing, operations, and customer success teams to deliver integrated solutions, improving both client outcomes and operational efficiency. Produced accurate sales forecasts and data-driven insights to support strategic planning and revenue optimization. Consistently improved processes to increase pipeline efficiency, conversion rates, and overall sales performance.

Planned and executed marketing initiatives to promote tourism activities in Cabo San Lucas, driving customer engagement and business growth. Developed quotes and business proposals for potential clients, ensuring competitive and attractive offerings. Identified and developed new products and vendor partnerships based on market trends and seasonal demand. Managed network development and implemented media strategies across various platforms, including Airbnb, Viator, and Get Your Guide, to increase visibility and bookings. Increased platform traffic by 36%. Oversaw daily operations, providing problem-solving solutions and negotiating effectively with vendors to ensure smooth and profitable partnerships. Ensured compliance with regulations and guidelines across various tourism platforms, maintaining consistency and adherence to industry standards.

Responsible of coordinating logistics operations in LTL service for USA-MX-CANADA, follow up on customs affairs and casualties on ground logistics. Accountable for coordination and problem solving in operations between daily pickups and deliveries. Service as an agent between clients and operations in MX-USA. Received a “Zulu Award of the Year”, a merit-based award for building or scaling a project to drive sales growth.

Responsible for executing planning and purchasing strategies and systems where possible, and implement customized solutions where necessary to support the goals of the department, workcell, and customer. Coordinate materials team to ensure that the Master Production Schedule is loaded in alignment with customer requirements. Responsible to purchase components at the supplier’s respective costs to meet timing targets, quality and capacity. Accountable for solving logistic problems and providing support to global suppliers to understand needs, negotiate agreements, and achieving savings beyond expectations.

Responsible in engaging communication with potential clients, identifying sales opportunities and answering client queries. Build knowledge on customers’ needs and offer effective solutions on import and export affairs. Noteworthy, had a 100% effectiveness rate in reaching new incoming client goals.

Problem solving for Medicare, Medicaid and Health Net users in the Arizona and California region.

Business school student exchange program. Specialized in International Affairs.