gabrielle lanza

corporate recruiter

About

Professional salesperson with 4+ years of experience and excellent customer service skills. Recent graduate at The University of North Texas with a BA in Business Management.

Country

united states

City

dallas

Industry

retail

Skill

customer service, sales management, data analytics, microsoft office, sales, wireless networking, automation, home products, home technology, recruiting

Experience

microsoft expert

best buy

2018-10 - 2019-10 · 1 yr 1 mo

Expert in Microsoft software and hardware solutions. Responsible for managing a partnership with Microsoft retail sales vendors. Created strategies and action plans for multiple in-store departments to reach sales goals. Coached individuals and teams daily on best sales practices.

smart home expert

best buy

2017-9 - 2018-10 · 1 yr 2 mos

Specialist in smart home technologies, including home automation, home security, and wireless networking. Managed an in-store partnership with Vivint Home Security, as well as other smart home technology vendors. Partnered with area in home advisor in establishing sales leads for smart home products.

connected devices sales associate

best buy

2016-10 - 2017-9 · 1 yr

Experience assisting customers in finding solutions for their portable audio, smart home, and networking needs. Collaborated with vendors in innovating ways of moving product.

customer service specialist

best buy

2015-10 - 2016-10 · 1 yr 1 mo

Experience assisting customers, processing returns and exchanges, and selling Best Buy and Geek Squad services.

bakery and deli clerk

kroger

2014-7 - 2015-10 · 1 yr 4 mos

Experience in both Bakery and Deli departments. Responsibilities included fulfilling customer orders, restocking, and taking inventory for CAP (computer assisted production).