gabrielle burns

lead information product developer

About

Gabrielle manages the process, information architecture, content development, editing, and delivery of minimalist user documentation for optical engineering software. Collaborates with SMEs, software developers, technical support engineers, marketing, sales, and management to produce user-focused product information. Specialties: Structured authoring via DITA (Darwin Information Type Architecture) with XML editors (oXygen) to generate HTML Help, and Adobe FrameMaker to create and edit long technical publications and user guides (PDF). Experienced in project management, process scripting, and version control (TFS, ClearCase).

Country

united states

City

tucson

Industry

computer software

Skill

technical writing, xml, manuals, framemaker, technical documentation, content development, dita

Experience

lead information product developer

breault research organization

1996-1 - Present · 30 yrs 9 mos

Develop HTML Help using DITA (Darwin Information Type Architecture) for optical engineering design and analysis software, and single-source PDF output from DITA-OT. Edit and publish print (PDF) documentation, including user guides and technical publications, to describe software features and how to use them to accomplish tasks. Follow ISO processes for software development to produce high-quality documentation.

technical writer

national solar observatory

1992-1 - 1996-1 · 4 yrs 1 mo

Developed site technical manuals for a new optical instrument for monitoring and measuring the sun's activity. Worked with developers, engineers, scientists, and technicians to document all aspects of the instrument: software, optical, mechanical, and electronic.