Gabriel Díaz Echeverría
IT Support Specialist @ Häfele México
About
IT Engineer with over 4 years of experience providing Tier 1 and Tier 2 support in demanding manufacturing and enterprise environments.Throughout my career, I have proven my ability to bridge business needs with technical solutions, ensuring operational continuity and coordinating with global teams. Additionally, my background in FTTx network design provides me with a strong analytical perspective on IT infrastructure. Currently, I am expanding my networking expertise as a CCNA candidate.
Mexico
Querétaro
Telecommunications
Infraestructura de tecnologías de la información, Soporte técnico, Sistemas informáticos, Experiencia de Active Directory, Soporte para impresoras, Reparación de equipos informáticos, Cableado estructurado, Comunicación, SpatialNet, Gestión de proyectos, Visual Basic for Applications (VBA), SpatialNET, Hojas de cálculo de Google, Microsoft Excel, AutoCAD, Google Earth, Quantum GIS, Microsoft Office, Inglés, Trabajo en equipo
Experience
IT Support Specialist
Häfele México
El Marqués, Querétaro Arteaga, México
IT Engineer
PPG
Сан-Хуан-Дель-Рио, QUE
Project Coordinator
ADLLC
Saltillo, Coahuila de Zaragoza, México
● Coordinated new incoming jobs for two different departments in the company, permits and designs. Up to a total of 40 weekly jobs. ● Followed our team's daily report to analyze the performance of each team member. ● Invoiced all jobs that were completed each week. ● Trained the employees who were hired in both departments, permits and designs. ● Improved the working methods in the company with AutoCAD software, therefore, they were able to perform larger jobs. From 1,000 ft to 10,000 ft.
Telecommunications Engineer (FTTx/HFC)
ADLLC
Saltillo, Coahuila de Zaragoza, México
● Increased the number of completed As-Built designs from 5 to 12 per day. ● Trained the employees who were hired in both departments, permits and designs. ● Implemented new methods for reviewing building permit jobs with DataExtraction and Excel formulas. ● Headed the biggest jobs that were done in the company. Jobs up to 280,000 ft. ● Controlled the quality of the telecommunications designs in AutoCAD, SpatialNET and Lode Data.
Back Office Engineer (FTTx)
Huawei Technologies Bolivia
La Paz, Bolivia
● Designed FTTH networks for several sites in different projects. ● Requested PO's for the different cooperators and tasks they performed. ● Ordered material for the installation of OTDR equipment for more than one project of 103 sites. ● Coordinated with the cooperators for the follow up of the installations. ● Estimated quantities for the BOM of each fiber optic telecommunications project.
Delivery & Service Intern (FTTx)
Huawei Technologies Bolivia
La Paz, Bolivia
● Gathered information from different sites (surveys) for the installation of new telecommunications equipment. ● Coordinated with the cooperators for the shipment and reception of materials for the installations. ● Designed FTTH networks for several sites in different projects. ● Estimated quantities for the BOM of each fiber optic telecommunications project. ● Supervised work teams in the data collection stage.
Intern
Tigo Bolivia
La Paz, Bolivia
Education
Universidad Católica Boliviana
Engineering
Gabriel Díaz Echeverría's Contact Information
Phone
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