Gabriela Mihailescu

Olyn: https://techcrunch.com/2025/02/17/olyn-secures-beatles-biopic-for-its-shopify-for-filmmakers/

Stateset is an AI-powered operations and CX platform for ecommerce brands. We work with Shopify and DTC & B2B teams on autonomous CX agents for post‑purchase support (orders, returns, subscriptions) connecting support, ops, and marketing data into one operational view reducing response and resolution times while protecting LTV and retention,orchestrating AI agents across order management, inventory, and returns We work with the "Alchemists" of CX and ecommerce teams to: - design post‑purchase journeys that match their brand promise - use AI to handle complexity without losing the human  - align CX, operations, and marketing around the same retention goals Where do you see the biggest blind spot in post‑purchase experience and operations in ecommerce today?

• Organizing local and international events for B2B. • Developing a portfolio of international clients and sponsorship. • In charge of the sales, marketing and communication strategy. • Implementing marketing, sales and advertising strategies for long term growth.

• In charge of the sales & international business development. • Assessing and visiting international trade shows.

As Business Director, I worked with our Members to expand abroad – a growing need in today’s changing economic environment. With 10+ years of International Business experience, I strengthened global alliances amongst Gild Members. As Chief Operating Officer, I worked closely with GILD’s Executive Team to support key projects impacting the company’s operational success. My goal was to make sure that GILD International Club meets the highest standards of quality for its Members. • Managing relationships with internal and external stakeholders. • Implementing strategies to attract new members (marketing, events, personalized memberships)

Adminex Group is an international consulting firm whose mission is to lead enterprises into new global markets. We help business leaders develop pre- and post- market entry strategies by leveraging our global offices across Europe, US and India. Our clients have products and services that are needed globally. Adminex has helped each client developed successful ¨glocal¨ solutions. Each client solution has to be locally developed to be globally successful. Adminex helps its clients to operate successfully on foreign markets by providing local solutions in administration. Our clients are therefore able to concentrate fully on their business specialized in internationalization consulting for business and management processes. Adminex services its Clients ¨Glocally¨ in Spain (Madrid, Barcelona), France, Germany, Belgium, Poland, Portugal, Romania, Czech Republic and Hungary. (New York, USA office opening August 2012. New Delhi, India opening September 2012.)

- Drive the development and execution of online & offline marketing campaigns - Sales development through the web - Managing all the activities to increase web traffic and online sales - Developing marketing & communications plan to build brand awareness - Product management (Insurance) - Development and specification of new online tools for customers - Managing web site design, content and functionality - Coordinate marketing promotions (emails, banners, etc.) - Project management - Managing CRM system - Regularly work to identify unfulfilled customer needs and develop & sell products & services to meet those needs - Relation with press in Spain - Events organization - Managing B2B - International Projects

E-Business, International Marketing and Communication. - Working cross- functionally with Management, Back Office & Technology Teams to develop and implement: the website updates and testing, mobile site management, sales loop, endorsement loop, cancelation process, renewal process. - CRM: developing the customer contact strategy through the website ( Private Area, Contact Forms, Emails, Newsletters, Documents), attending the customer by phone, listening to customer experience via emails, via phone, via survey and improve client decision – making and communication. - Assisting PR initiatives of Ineas brand in Spain - Planning, organizing and attending Insurance Trade Shows: Madrid, Frankfurt, Paris - Developing and maintaining projects with aggregators, affiliation network. - Set up Ineas Office in Barcelona - Managing contracts with Ineas Partners in Spain - Administrative and Human Resources tasks

- Creation of Portal Database: identify and attract potential customers - Promoting the portal to the hotels, blogs, users - Commercial activity: promoting the Hoobing.com packages to the hotels @ FITUR Madrid Show

- Managing marketing campaigns and commercial sales abroad - Planning, organizing and attending at the food trade shows: Frankfurt, Amsterdam, Barcelona - General administration support for the export department

Gestión de las migraciones y de la diversidad Derechos y Cohesión Social Investigación en el campo de las migraciones internacionales