gabriel vossen

credit analyst

About

Assistant Branch Manager at SunTrust Bank

Country

united states

City

lynn haven

Industry

banking

Skill

team building, prospects, sales, community, selling, iras, baseball, mentoring, finance, cd, oversight, microsoft applications, business partners, banking law, dynamics, regulatory compliance, management, coaching, line of business, calls, security, crm, loan documents, accounting, daily operations, georgia, privacy act, business services, cell, trade unions, education, atlanta, healthcare, sage act, strategy, training, consumer lending, policy, customer service, confidentiality, customer analysis, ratios, loans, written, promoting, information technology, broad based, r, customer relations, calling, lines of credit, portability, retail, shareholders, accountability, applications, hipaa, business development, client services, operations, credit, loan sales, nature, responsibility, customer experience, policies and procedures, regulations, banking, efficient, portfolio, political science, reviews, service strategies/solutions, code of conduct, materials, performance reviews, compliance, span, panama, business process, internal controls, software systems, psychotherapy, aa, culture, business strategy, business transactions, meetings, health insurance, summit, directing, gaps, databases

Experience

credit analyst

bancorpsouth

consumer loan underwriter

tyndall federal credit union

2013-12 - 2018-5 · 4 yrs 6 mos

credit analyst

summit bank, n.a.

2018-6 - Present · 8 yrs 4 mos

financial service specialist

regions bank

2007-4 - 2011-10 · 4 yrs 7 mos

* Functioned as the ``first line'' of contact for customers as they enter the branch and create the optimal customer service experience. * Assisted bank customers with such activities as new accounts, CD's, IRA's, loans, and lines of credit. * Enhanced customer relationships by identifying cross-sell opportunities through customer profiling in the branch and through out-bound calling. * Ensured customer is referred to correct line of business if product/service is not available through branch portfolio. * Successfully trained and mentored newly hired employees in all aspects of their duties. * Successfully partnered with other business partners to form team sales calling for prospects and established customers. * Followed up with customers through teleconsulting calls to insure thorough service and try to provide future financial service and cross-sell opportunities