Gabriel Golfin Araya

Lead dual-track talent acquisition for high-growth solar claims company, managing both strategic professional placements and high-volume sales pipeline simultaneously. ━━━━━━━━━━━━━━━━━━━━ STRATEGIC PLACEMENT ACHIEVEMENTS - Achieved 100% retention rate across all professional role placements - Built recruitment infrastructure spanning 5 distinct verticals: legal (Paralegals), operations (Case Managers, Client Coordinators), business development, and technical support - Implemented individual competency-based assessment framework predicting long-term success - Zero failed placements across 9 verticals in 6-month period ━━━━━━━━━━━━━━━━━━━━ HIGH-VOLUME PIPELINE ACHIEVEMENTS - Scaled sales organization 500% (from 10 to 60+ representatives) in 6 months - Processed 145+ commission-based sales candidates through systematic screening protocols - Built group interview infrastructure coordinating 15-30 candidates weekly - Maintained consistent 55-60 person active roster through continuous recruitment pipeline ━━━━━━━━━━━━━━━━━━━━ SYSTEMS & PROCESS OPTIMIZATION - Reduced manual reporting workload by 70% through spreadsheet automation and process optimization - Built performance tracking infrastructure covering 12+ KPIs per sales representative - Designed override calculation systems for team leads tied to measurable performance metrics - Collaborated with C-suite leadership on organizational design, talent strategy, and workforce planning ━━━━━━━━━━━━━━━━━━━━ KEY INNOVATION Developed dual-track recruitment methodology allowing simultaneous execution of strategic individual assessments for professional roles while managing high-volume pipeline for commission-based positions proving that quality and volume aren't mutually exclusive when systems are properly designed.

Led enterprise-level talent acquisition and process optimization initiatives for one of the world's largest baking companies, managing recruitment across multiple US locations. Strategic Achievements: - Engineered recruitment tools that reduced operational expenses by 20% while enhancing talent acquisition agility - Launched company-wide CRM system across all USA locations, transforming recruitment processes and operational efficiency - Revolutionized offer generation process, achieving 60% reduction in preparation time through Word-based automation tools - Instituted analytics framework for recruitment metrics, improving process efficiency by 30% through data-driven strategies - Established real-time quality control and feedback mechanisms, underpinning culture of continuous improvement Core Responsibilities: → End-to-end recruitment process management from sourcing to onboarding → Strategic tool development and deployment for recruitment optimization → Collaboration with hiring managers to align talent strategy with growth objectives → Development of compelling job descriptions and recruitment marketing materials → Daily quality control reporting and team performance analytics Recognized as the sole specialist to develop comprehensive recruitment strategy and create all job descriptions for the organization.

Experience working with recruiting systems like CornerStone, Eightfold, GoHighLevel (GHL), Workday, etc.

Review of background check results for posterior adjudication, troubleshooting, and decision making about the eligibility of each candidate for hire based on a risk analysis and on a number of factors related to each situation; while improving and maintaining metrics for human resources, leadership, and business review. Experience working successfully within a complex matrix structured organization

Managed a team of 33 high-performing closers in the real estate sector, specializing in YARDI software solutions. Oversaw the full sales lifecycle, from lead qualification to deal closure, ensuring seamless client onboarding and satisfaction. Led the team to consistently exceed monthly and quarterly sales targets through strategic planning and performance monitoring. Implemented sales training programs to enhance negotiation and closing skills, resulting in a 20% increase in deal success rates. Collaborated with cross-functional teams to streamline processes and improve client engagement strategies.

Resolve complex customer problems escalated to Amazon leaders or local government authorities, and prevent similar issues from happening again, by researching complex cases that involve multiple customer contacts accompanied by Amazon's lawyers and Public Relations department, to determine the root cause(s) of the issue.

Shadow Master, in charge of training New Hires, Attrition Risks, Low performing agents. Initiative initiated with a Team Lead together which proved to lower the attrition risks by a 9% for the Digital and Devices Departement.

As a Digital Marketing Strategist and Content Designer, I adeptly devise and enact digital strategies aligned with stakeholder goals, ensuring the fulfillment of objectives through detailed analysis and social media engagement. My expertise extends to creating compelling visual content, enhancing brand presence and audience interaction. This holistic approach to digital marketing and e-commerce management positions me as an instrumental asset in navigating the digital landscape and driving business success. Successfully expanded a social media account from 250 to 18,000 followers, demonstrating effective audience engagement strategies. Managed daily content creation and scheduling for five distinct client accounts, ensuring diverse and engaging online presences. Initiated and developed an e-commerce platform from scratch, laying a solid foundation for online sales and digital market presence which effectively enhanced sales by a notable 23%.

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