Gabriel Apodaca
Regional Operations Manager @ AMES Taping Tools
About
Ames Taping Tools benefits from a Regional Operations Manager focused on multi-unit leadership, operational efficiency, and team engagement. By leveraging expertise in behavior-based safety (BBS) and customer-centric strategies, the team consistently meets or exceeds performance benchmarks while fostering a culture of safety and accountability. Previous leadership at Beacon Building Products showcased a commitment to diversity, equity, and inclusion by contributing to company-wide DEI strategies and initiatives. The role also involved driving sales growth, enhancing customer satisfaction metrics, and optimizing branch operations, culminating in a transformative cultural shift across a multi-branch district.
United States
Orlando
Building Materials
Continuous Improvement Culture, Cross-functional Initiatives, Revenue & Profit Growth, People and Culture, Spanish, Compliance Auditing, Compliance Implementation, Supply Chain Management, Safety Compliance, P&L Management, Team Building, Data Analysis, Customer Experience, Multi-Unit Management, Trust and Safety, P&L Operations, Budget Oversight, Solution-oriented, Construction Management, People Development
Experience

Regional Operations Manager
• Drive revenue growth and market share across 22 locations by executing regional sales strategies and optimizing customer engagement. • Analyze market trends, customer insights, and competitive data to identify growth opportunities and adjust sales tactics accordingly. • Strengthen distributor and contractor relationships through consistent field visits, job site consultations, and product support. • Lead inventory and product availability initiatives to reduce it-of-stocks and improve fulfillment rates, aligning with customer demand.
Diversity, Equity and Inclusion Council Member
• Serves as a representative on Beacon’s DEI Council, contributing to company-wide inclusivity strategies • Develop and support initiatives aimed at fostering a more diverse and equitable workplace • Advocate for branch-level perspectives in company-wide DEI decision making
Branch Leader
Orlando, Florida, United States
• Lead a team in day-to-day operations of a high-volume branch, consistently meeting or exceeding sales and service goals. • Fostered a culture of safety and engagement, ensuring all compliance protocols were followed, which led to an 8% improvement in safety audit results. • Implemented a customer service strategy that increased five-star reviews by 40% through a focused contest initiative across five branches. • Managed budget and P&L for the branch, optimizing resource allocation and controlling costs without compromising service quality. • Lead the cultural shift required in the Orlando District (5 stores) as the CX Celebrate solutions provider.

Operations Manager
Kissimmee, Florida, United States
• Oversaw daily operations of multiple departments, managing teams of up to 228 employees to ensure efficient store performance and exceptional customer service. • Played a key role in driving sales growth, achieving a year-over-year sales increase of 16% through effective merchandising and inventory management. • Led employee development initiatives, coaching and mentoring staff, resulting in a 6% increase in productivity and reduced employee turnover. • Managed departmental budgets, controlling costs while maximizing profitability and ensuring high-quality service standards. • Implemented safety protocols and compliance procedures, contributing to a 31% improvement in overall safety ratings and minimizing workplace incidents. • Collaborated with district and regional management on store-wide initiatives to enhance operational performance and customer engagement
Gabriel Apodaca's Contact Information
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