Greg Cleghorn

Industrial property development company

~Managed and maintained over 500 accounts in a multi-territory region throughout Central New York State ~Developed close customer relationships & quality customer service by strategically solving problems in an immediate manner ~Demonstrated effective communication skills by working daily with customers through personal interaction, phone, & email ~Responsible for accounts receivable and daily sales log ~Formulated, executed & closed sales with corporate & independent companies ~Collaborated with multiple manufacture representatives to reinforce customer product confidence ~Led & executed seminars to educate customers on product knowledge & technology advancement in the automobile industry ACHIEVEMENTS AT UNITED AUTO SUPPLY ~Exceeded monthly quota for eighteen consecutive months ~Surpassed personal quota by increasing business 37% in 2012 to help produce most successful year in company’s history ~Established over 250 accounts resulting in a $1.8 million increase in sales from 2012-2013 ~Helped company generate highest monthly sales total five times since 2011, including largest month ever July 2013 ~Closed multiple oil deals with major corporations and independent repair shops (led company in oil sold 2012 & 2013) ~Successfully completed numerous stock lifts resulting in conversion to company product ~Took Oneida store from $100,000 a month in sales to over $200,000 after eleven months ~Within 3rd month of managing store, store showed profit for the first time in nineteen months ~Personal sales exceeding $5 million a year in 2013

~Managed eight employees setting schedules to properly staff the store while minimizing overtime ~Reviewed monthly P & L statements and implemented creative solutions to increase profitability ~Resolved internal and external conflicts and found ways to turn negative feedback into increased customer satisfaction

~Developed, implemented and tracked success of marketing promotions for a company grossing $40 million in sales annually ~Coordinated sales blitzes between United Auto Supply employees and manufacturer representatives and tracked results ~Created & implemented strategic marketing schemes including updating the company website and internet advertising ~Created the first automated bulk oil delivery route schedule & developed innovative bulk oil storage solutions for customers ~Arranged & executed dinner seminars throughout the state collaborating with Citgo, CAM2, & GM (ACDelco) representatives, these seminars resulted in a significant number of new bulk oil customers and ACDelco Professional Service Centers