Friska Adita Repsilia

Responsible for Supporting Operational and HR functions including recruitment, employee administration, attendance management, compensation & benefits administration, operational reporting, employee training coordination, and employee relations management. 1. Handle end-to-end recruitment process (creating job qualification, job posting, screening, scheduling, interviewing, hiring, and onboarding). 2. Administer operational and HR-related documents. Manage employee attendance, leave, and overtime. 3. Assist in managing employee compensation, benefits, and payroll administration. 4. Prepare and maintain daily, weekly, and monthly operational reports for management purposes. 5. Arrange employee training and development programs to enhance employee skills, knowledge, and overall performance. 6. Maintain positive and professional employee relations between the company and employees

Responsible for supporting HR and GA functions. 1. Processing various employee compensation and benefit such as health insurance, housing allowance, and donation assistance. 2. Administered end-to-end employee documentations and filing. 3. Oversaw office facilities including building maintenance, company vehicles, and general supplies. 4. Handled vendor invoices and managed operational expenses for driver and sales teams. 5. Assisted in travel arrangements, transportation scheduling, and accommodation booking. 6. Coordinate courier shipments and document delivery using logistics services.

As an experienced Membership Staff, I possess strong skills and knowledge in managing membership data, providing efficient service to members, and ensuring compliance with company policies and procedures. Below are some of the responsibilities and achievements I have accomplished in my previous roles: 1. Processing new member registrations and managing membership data accurately and timely. 2. Updating and maintaining the membership database to ensure current and complete information. 3. Preparing periodic reports on membership status and statistics. 4. Providing information and assistance to members regarding registration, data changes, and claims. 5. Responding to member inquiries and handling complaints promptly and professionally. 6. Managing communication with members through various channels, including phone, email, and face-to-face. 7. Providing administrative and operational support to the membership team. 8. Training and mentoring new team members on membership procedures and policies.