francesca meliffi

* Managed primary market research project, end-to-end, on behalf of international management consulting firms (top 5 and many others), primarily across the Healthcare sector. * In Q3 of 2017, exceeded commercial targets by 14% and won the award of Top Performer in the EMEA region. * In Q1 of 2018, held additional responsibility for operational implications and was selected as Ambassador of the Dublin Healthcare team and coordinated training of a team of 4 individuals. * Defined, at a company-level, as instrumental in strengthening relationships with major healthcare accounts. * Delivered top client service and worked with sales to grow both small and large accounts. Senior Healthcare Research Associate between February 2017 and December 2017.

Developed relationships with existing and prospective customers and sold excellent portfolio events to key people within the world's leading businesses. Tracked and planned campaigns, delegate requirements and prospect research using the in-house CRM system. Portfolio Covers: Global Pharmaceutical Industry (Biobanking, Contract Manufacturing, Packaging and Labelling), Global Cosmetics Compliance and Laboratory Informatics, Global Serialisation and Traceability, Global Operational Excellence for Insurance, Nordic and Baltic Shared Services & Outsourcing.

* Worked within a small team of 6 people organizing Biotech/Medtech conferences for up to 1,000 delegates (CEOs, financial investors and big pharma companies). * Responsible for upselling and cross-selling our tailored delegate packages, promote the event and the Swiss venue and manage the events logistics.

Assisted the News Team and their on-air inside guests. Other Clients: The British Cardiovascular Society, Lend Lease, Jordan International Bank, Wilder Coe, Chartered Institute of Linguists, Mercuria and Queen Mary Bioenterprises. - Prepared and assisted with preparation (including desktop research) for Senior Leadership Team Meetings, Board Meetings and Committee Meetings. - Provided secretarial support and managed administrative projects relating to Accountancy, Project Management, Construction, Health and Education.

Chosen as first-ever student to undertake the work experience programme in Gartner’s head office. - Carried out a dissertation of publishable quality around Gartner's events team whilst working at the 2014 Gartner Symposium/ITxpo in Barcelona.

* Venues and Clients: * The 02, The Savoy, Bulgari, Ampersand at Regent’s College,The Dorchester Collection, Tower of London, Abbey Road Studios, Radisson Blue, Eltham Palace,Boulevard Events, Troxy, Mindshare, Vacherin, Bennet Hay, Norton Rose, Dish, Bubble Food, Fulham FC Stadium and more. * General Duties: * Supervised and managed high end events with 50+ staff. * Responsible for the hiring, training and development of staff. * Overseen specific client/venue staff trainings. * Produced client feedback reports. * Comment by: * Lusso @ SJ Berwin, November 2013 * A fledgling pro in the making"

* Events worked: 2012 Olympic Games, 2012 Paralympic Games, 2012 Frieze Art Fair at Regent’s Park, 2012 Barclays ATP World Tour Finals at the O2 Arena, Craven Cottage | Fulham FC Stadium, 2013 Cheltenham Gold Cup Festival, 2013 Roland-Garros French Open, 2013 British Grand Prix. General Duties: * Managed a team of 15+ ensuring that all VIP’s areas are maintained beyond the clients’ expectations and that a crew is on duty all times through effective rostering. * Developed existing client relationships via excellent liaison with 100+ VIP customers and all guests. * Coordinated and maintained records for staff, telephones and office equipment. * Provided support to all operational areas of the Event Management Team and undertake any additional task required.

* Created and maintained delegate data on Salesforce. * Co-ordinated venue bookings and provided on-site support at multiple events. * In charge of all events logistics before, during and after the event. * Produced PowerPoint presentations using Excel to present events performance evaluations.

* Overseen all aspects of the events side of the business including the hiring, training and development of staff. * Updated marketing literature and created effective mailshots and job ads to boost recruitment. * Liaised with consultants and clients at various events during large sign-ins and staff briefings.

* In charge of the creation of content for 12 Strategy Meetings’ agendas (each consisting of a series of round table discussions designed for SVPs, VPs and Global Heads of Oncology, Pharmacovigilance, Bioinformatics, Clinical Trial Supply Chain, Clinical Operations and Biomanufacturing). * Awarded with “Best Producer of the Year” title on December 16th, 2016. * Consistently overachieved each project’ set target of recruiting 15 SMEs (Subject Matter Experts) within a three-week period, preceded by research analysis of key scientific and commercial industry challenges. * Worked alongside sponsorship to deliver a tailored, matchmaking process. * Helped with the on-site delivery of the November 2016 Boston meetings (carried out interviews, drafted ideas for new projects, made public announcements). * Proficient use of Google Suite, WordPress for website updates, Publisher for content updates. * In charge of ensuring the online continuity of these round table discussions on Proventa’s web portal.

Carried out a dissertation of publishable quality on cross-cultural events leadership and project management skills exhibited by an international events team.