Frank Mederos

Optimize transportation routes to maximize productivity and reduce operational costs Manage driver scheduling, capacity planning, and assignments while maintaining DOT compliance Implement strategic cost control measures that minimized empty miles and reduced fuel consumption Utilize Transportation Management Systems to analyze performance metrics and drive continuous improvement Lead cross-functional teams in resolving operational disruptions and implementing preventative measures Enhance customer satisfaction by addressing client-specific needs and developing customized logistics solutions

Leveraged TMS and SAP software systems to optimize loading plans, resulting in measurable improvements to operational efficiency Negotiated competitive spot rates with carrier partners, directly contributing to significant cost savings initiatives Conducted comprehensive root cause analysis of service failures and implemented effective preventive solutions to enhance reliability

Streamlined communication between drivers, customers, and management for improved customer satisfaction. Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly. Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations. Collaborated with warehouse staff to prioritize shipments based on urgency and importance.

Led logistics operations for a global specialty courier. Trained staff and implemented company policies and procedures Reduced freight costs and operational inefficiencies Monitored VIP clients Processed and reviewed export documentation for expedited customs clearance