Frank Ip

Primary Responsibilities include: - Lead the Enterprise Risk Management (ERM) team to build out the ERM capability and develop a holistic portfolio view of the most significant risks to the achievement of the Bank’s strategic business objectives. - Standing members of the Bank’s Global Businesses (GB) and Global Functions (GF) Risk Management Meetings (RMM’s) to ensure the Bank adheres to the standards for the management of operational risks as set out in the HSBC Group Risk Management Framework for Enterprise Risk and Operational and Resilience Risks. - Act as the key contact point of the Bank for interacting with regulatory bodies on resilience risk matters. - Represent HASE in various Regional and Global forums on governance, framework and controls implementation and oversight. Conduct thematic reviews across the Bank to ensure that risk and control environment is commensurate with the scale and nature of operations. - Monitor internal and external risk trends and ensure that mitigating strategies and policies are developed. - Develop and deliver training for Bank-wide Risk and Compliance Culture programs including cybersecurity, third-party management, regulatory-reporting incident management and Non Financial Risk (NFR) assessment for all stakeholders within the Bank.

- Lead team of stewards and technologies specialists to set guidance/policies and provide oversight to First Line of Defenses (1LOD) across Hang Seng Bank’s operation and business teams. - Provide guidance and review-and-challenge on Operational Resilience Risk program to support 1LOD to identify critical business services, defining impact tolerances, mapping of critical business steps and IT assets/services, technical resilience vulnerabilities assessment, scenario testing and self assessment. - Standing members of the Bank’s GB and GF RMM’s to ensure the Bank adheres to the standards for the management of operational risks as set out in the HSBC Group Risk Management Framework for Operational and Resilience Risks. - Develop and maintain incident Management and Regulator Reporting Guidelines for incident response, root cause analysis, impact assessments and timely reporting. - Provide oversight on incident handling/reporting and provide input and challenge on post incident analysis and remediation plans. - Prepare and present opinion papers at the RMM’s, enabling ExCo members to take informed decisions about the priorities and resourcing for remedial activities on the Bank’s most material risks. - Act as the key contact point of the Bank for interacting with regulatory bodies on resilience matters. - Attend control meetings and non-financial risk governance forums, providing Operational Risk oversight and robust and timely challenge of the First Line of Defense view of the resilience risk profile. - Collaborate with the CIO and the Innovation teams on governance, risk strategy and compliance to enhance the Bank’s operational and infrastructure resilience, efficiency and financial product offerings. - Deliver Risk and Compliance training on governance, risk management tools, and risk taxonomies knowledge to all GB/GF teams.

- Provide Operational and Resilience Risk oversight and stewardship to key stakeholders. - Support implementation of the Operational and Resilience Risk framework on governance, policies and practices and provide oversight on 1LODs on adoption of standards, processes and procedures required as defined by the Bank’s Risk Management Framework. - Provide guidance and constructive challenge to 1LOD on risk and control assessment, measure/mitigate/report on operational risk exposures and internal events management. - Support Head of ORR and Regulatory and Compliance stewards for interacting with regulators (MPFA, SFC, HKMA). - Provide NFR (Non-financial Risk) and conduct assessment and support of management and governance for the Bank's Global high impact transformation programs.

As a wholly owned subsidiary of the MTR Corporation, TraxComm has the experience in building and operating fixed telecommunications networks since 2003. TraxComm offers unparalleled network reliability and a full range of premium fixed network and data center solutions. - Develop financial models and identify investment opportunities for newly developed data center business solutions unit. - Execute strategic business development plan while working with key internal and external stakeholders (Executive Committee, Finance, Corporate Governance, Legal, Engineering and regulatory authorities). - Manage complex contract negotiations for data center leases/greenfield developments/acquisitions. - Engage legal and engineering consultants to conduct due diligences on regulatory and technical compliances. - Provide oversight on engineering and operational teams on Business Continuity and Disaster Recovery Plan for operational resilience of data services. - Provide insights in technical requirements and process control to our engineering and procurement teams to roll out RFI’s and RFP’s for successive data centers. - Develop long-term strategic partnerships in channels, operational support/maintenance and downstream suppliers and network services.

- Full P&L responsibility for CITIC Telecom CPC Global Data Services and its European enterprise subsidiary. Implemented turn-key network/data center sales strategy to successfully capture MNCs’ deployments in Mainland China and increased sales by more than 25%. - Manage operation and support teams (Canada, China, Estonia, Netherlands, Russia, Singapore, Vietnam, UK and the USA) to serve multinational enterprises globally by addressing their specific ICT requirements and implement solution designs with data center solutions, cloud services, network and information security, IOT and private network. - Executive level engagement/CXO relationships, strategic planning, product management, OEM/technology partnerships, contracts management, network operations and customer support. - Responsible for strategies and budgets for corporate branding, marketing events, public relations, channel partners program, lead generations and sales pipeline management. - Lead integration and alignment of management teams from mergers and acquisitions globally. - Public/Customer-facing spokesperson.

- Engage global top 50 telecom operators and Fortune 500's to evangelize Company’s ICT, big data and network security strategies and data center solutions. - Analyze partners/customers' business performance, identifying methods and technologies to help transform business processes to enhance efficiency and operation resilience. - Develop business partnerships with technology vendors and third-parties to complement and augment Huawei designed network and security solutions including NG-Firewall, NG-IPS, WAF, Anti-DDoS and SDWAN solutions for Global-500 enterprises. - Develop business models, market analysis, compliances and Go-To-Market strategy for Managed Security/Cloud Service Providers, Data Center Operators, and Carriers. - Manage cybersecurity and infrastructure solutions design, operational processes and procedures development, business continuity planning and customer training/operational readiness. - Assist customers on information security governance framework design, process and procedures review, control test plans and monitoring programs to ensure effective cybersecurity risk management. - Liaise and work extensively with the Enterprise Business teams in Europe, Middle East and Americas to provide design/planning, business negotiation and delivery of ICT transformation and managed solutions for network operators and ISP's globally. - Primary lead for creating Cloud Mitigation Alliance, an organization with over 50 corporate members and a mission to create a collaborative network and platform for operators and service providers for EDI and to share global network threat intelligence. - Lead branding and marketing operations, public/customer-facing spokesperson providing business focus guidance and positioning to C level executives, management, and technical audiences. - President’s Award and Best Instructor Award.

Black Lotus is the First and Leading in DDoS Protection and Web Application Firewall (WAF) Services, specializing in defending its customers against large and complex cybersecurity attacks. Responsibilities include: - Manage marketing operations including public relations, analyst relations, content generation, go-to-market plans, lead generation and prospecting. - Manage Websites, SEO strategies, promotional and event driven marketing campaigns. - Develop event strategies, budgets and measurement metrics for all marketing events to promote company branding and thought leadership to customers and influencers. - Oversee campaigns creation and execution – emails, social media, sponsorship and advertising. - Development of marketing automation tools, presentations, and lead generation campaigns. - Develop technology alliance programs and business partnerships with complimentary technology vendors.

NSFOCUS is a global solutions and services provider of distributed denial of service (DDoS) mitigation, Web Application Firewall (WAF) and malware and vulnerability management for large enterprises and service providers. - Full P&L responsibility, built NSFOCUS US business operation from the ground up. - Hire, train, manage and mentor sales and marketing, product management and support service teams. - Responsible for corporate branding and marcom strategy. Execute go-to-market strategy including product positioning, messaging, brand identity, public relations, events/tradeshows, blog/social media, and industry analyst relations. - Evangelizing NSFOCUS brand and successfully gained acceptance of a Chinese brand network security solution in the North America market by media, analysts and customers. - Identify new customer segments for existing products. Develop channel marketing campaign and product strategy to inject “new life” to “old product”. - Define blog and content creation strategy to increase awareness and provide thought leadership, particularly to technical executives audience. - Champion analyst relations and industry alliances. - Being "Voice of the Customer" to provide feedback and drive product refinement. - Conduct due diligence for corporate M&A activities.

Anta Systems, a dispatching system company that provides IP/LTE/Radio-based communication equipment to enterprise and service provider markets. Merged with Zed-3, in 2007. Flagship product line Multimedia Dispatching Systems are widely deployed at airports, public transportation hubs, container terminals and public utilities sites for emergency response preparation.

Servgate provides firewall/VPN and application layer security solutions for the enterprise and carrier markets. Responsible for domestic/international channel sales and OEM customers.

NetScreen was one of the most successful venture backed start-up companies in the network security sector. - Responsible for product management and setting up technical support team for Netscreen during its early stage. - Established “Best of breed” product partnership with network equipment vendors. - Responsible for international channel sales and marketing. Established and managed channel partners in more than 30 countries across Europe and Asia. - Awarded “sales person of the year” in 1999.