Frank GUO

Managing Directors

About

20+ years of working experience with extensive background of multiple roles in ICT industry, which includes technical support, talent development for global customer, communication& Information solution, industry digital transformation, marketing and sales etc.

Country

Singapore

City

Singapore

Industry

Telecommunications

Skill

Employee Engagement, Product Management, Executive Coaching, Performance Management, Organizational Development, Succession Planning, Training, Sales Management, HR Transformation, Employee Relations, Project Planning, Onboarding, Employee Training, Talent Acquisition, Strategic Planning, E-Learning, Talent Management, Training Delivery, Technical Training, Outsourcing

Experience

Managing Directors

HUAWEI INTERNATIONAL PTE. LTD.

2023-11 - Present · 2 yrs 11 mos

Director, Service Marketing & Sales

Huawei South East Asia

2013-6 - Present · 13 yrs 4 mos

Thailand,Myanmar

1. Business operation, customer relation and satisfaction management,digital transformation and sales exploration. 2. Market Insight (industry/customer/competitors etc) analysis in ICT market. Understand the customer requirements of operators and segment the market, analyze segment size, service support strategy, commercial plan, solution roadmap and sales planning activities, etc 3. Developing and prioritizing segment based on marketing plan. Plan and optimize Solution Topic and Solutions,manage the marketing plan execution as well as ensure successful solution go-to-market 4. Ensure that service products/solutions can be well promoted and sold. 5. Planning and managing marketing campaigns (including summits, forums, customer visits, and road shows). Support marketing activities, and manage the Responses/Leads generated from above activities. Plan and execute the professional service branding strategy and IMC 6. Solution exploration in the regional market

Marketing Director

Huawei

2011-4 - 2013-6 · 2 yrs 3 mos

Shenzhen, Guangdong, China

Working as a marketing director in learning service. Business Strategy Planning Market insight management Product portfolio management Product and solution innovation Market commmunication Marketing operation, such as business model, pricing, go-to-market etc. Leadership and professional development Competence Consulting with global HR directors and Operation directors

Learning Sales Director

Huawei

2010-3 - 2011-5 · 1 yr 3 mos

Shenzhen, Guangdong, China

Global sales project management Key account analysis Service solution customisation for global customer Top sales project exploration Branding of the hot solutions Sales force competence development to reach the benchmark in line with C&Q

Learning Service Director,Europe

Huawei Europe

2006-5 - 2010-3 · 3 yrs 11 mos

Basingstoke, UK

Service Business Unit operation Learning Platform set-up around Europe Market development Key account engagement in Europe competence development solution tailoring for European customer Internal staff training, including the leadership development

Training Manager, Huawei University

Huawei

2005-7 - 2006-5 · 11 mos

Shenzhen, Guangdong, China

Training delivery and product development of Optical technology New staff recruitment, talent development and Team management C&Q benchmark Training staff competence improvement

Training Manager, France office

Huawei

2004-9 - 2005-6 · 10 mos

Paris Area, France

France training centre construction Training process, tools, platform set-up Team readiness from scratch Training delivery and development around France Business support in west European countries

Team Leader, Trainer

Huawei

2000-9 - 2004-8 · 4 yrs

Shenzhen, Guangdong, China

Optical transmission technology training, SDH and DWDM Training delivery around the world Courseware devleopment Team mangement for SDH training team and DWDM training team customer training and staff training