frank garcia

operations manager banks

About

Supply chain industry professional offering over 10 years' experience in analysis and optimization for all sort of comercial companies Key Qualifications include: - Expert data analysis and presentation skills with extensive experience in the use of industry-standard tools and software - Bilingual with complete fluency in English and Spanish - Excellent in leader roles and employee management skills. In charge of Ontario banks divison. Position gives me the opportunity to meet with all drivers and managers involved in making our business run efficiently. Specialties Management Database Design and Maintenance, Visual Basic Programming, Technical Support & Training, Database Administrator Advanced knowledge of Smartphone technology

Country

canada

City

toronto

Industry

transportation/trucking/railroad

Skill

microsoft office, microsoft excel, microsoft word, iit routing, descartes, intertour routing, logistics management, transportation, customer service, management, operations management

Experience

business analyst

cube route

2005-10 - 2006-10 · 1 yr 1 mo

Live routing and customer solutions on a daily basis. Provided 24-hour telephone and email support clients, including support for technical, logistics and data application issues Utilized multiple route optimization software applications to create feasible delivery routes in a live production environment (PTV InterTour) (Rimms)

field service representative, driver supervisor

grocery gateway

2001-1 - 2003-1 · 2 yrs 1 mo

Delivered grocery orders to residential and corporate clients across the Greater Toronto. Responsible for assigning routes and scheduling drivers for each day according to customer demand. Making sure all drivers left on time and with full load.

operations manager banks

dynamex

2016-1 - Present · 10 yrs 9 mos

operations manager banks

tforce

2016-1 - Present · 10 yrs 9 mos

driver cordinator and customer service agent

staples canada

2003-1 - 2005-9 · 2 yrs 9 mos

Dispatched all 86 drivers in southern Ontario. Kept in constant contact to be able to provide both the Mississauga and Regina Staple call centers with active update on customer deliveries. Created furniture routes for cube trucks and assigned each route by day bases in a rotating basis so all drivers would have a equal share. Resolved any issue a retail store might have, a total of more than 200 stores. From arranging a pick up from a store and delivery to a customer when something was damaged. Resolved more than 100 emails a day from Staples call centers regarding supply deliveries to corporate customers.

business solutions analysis

dynamex

2007-5 - Present · 19 yrs 5 mos

Aided in analysis, optimization and solutions implementation of new clients to the company. Provide the sales team with comprehensive data analysis of data to comprehend scope of business. Revisit current customers and see if we can improve in optimization of routes and vehicles.