Frank Agostino

This promotion to Operations Manager meant I was responsible for nation-wide business development strategic plans and initiatives, as the team leader of five sales and marketing consultants (in WA and NT). Continuing to lead by example in this position, as a market-savvy business development specialist, some of my MOST NOTABLE CONTRIBUTIONS included: >> Winning major public sector tenders (incl. WA and NT governments) that significantly expanded revenue growth opportunities, backed up by high-level customer service to strengthen brand advocacy and loyalty >> Establishing strong working relationships with a range of key stakeholders (internal and external), including industry regulators and representatives that would contribute to escalations in lead generation >> Producing business development strategic plans and sales and marketing performance reports attuned to market trends and/or needs, while also integrating high-level corporate governance and best-practice

Approached for this initial sales and marketing role at Fleet Network, I immediately delivered solid, cost-beneficial results. Some of my MOST NOTABLE CONTRIBUTIONS included: >> Maintaining some of the highest conversion and retention rates, as a specialist in attentive and memorable customer service – this consistently led to recognition as the highest performing salesperson >> Continually meeting or exceeding sales and marketing targets, via market-savvy strategic planning and business development – actively identified and seized gaps/opportunities (e.g. localised customer service) >> Building client and other stakeholder relations (e.g. third-party vendors and technical specialists) that contributed to fast-growing market expansion – responsible for a large amount of public sector referrals