Francisco Rocha

-Tourist entertainment activities totally focused on customer satisfaction -Collaborator capable of handling a huge variety of needs and requirements, due to the different nationalities of their customers Responsible for ensuring: -Customer support in establishing a rental contract -The satisfaction and expectations of its customers in the organization of tours, customizing each tour taking into account the client's wishes -Customer satisfaction during sightseeing tours, acting as a guide -The management of transfers to and from lisbon airport -The management of bicycle and scooter reservations -Maintenance and repair of bicycles and scooters

-Sportsman salesman in the cycling department -Workshop technician in the after sales service in the cycling department and in the graphic customization sector Responsible for: -Provide a positive contact experience in the store or through the various means of communication: email, chat, social networks, telephone -Guarantee the best sports advice and according to the needs of the clients -Ensure correct product availability and qualitative exposure on a daily basis -Actively participate for commercial and economic goals -Contribute to the local development of your sport / territory of responsibility

-Professional lifesaving course taught and certified by Instituto Socorros a Náufragos (ISN) -Basic Life Support and First Aid Course -Help and support to the bather in situations of danger, emergency or accident -Surveillance of the areas designated for bathing, observing the technical instructions of the ISN and the local body of the National Maritime Authority in case of occurrence with bathers or changes in the weather conditions;