francis m'bany

* Outline: Liaising with Assembly & Test Teams on low pressure turbine modules Key Responsibilities * Materials inspection and testing using precision measurement tools in Clean Room * Experimental CFD test on NACA laminar airfoil profiles * Verifying drawings/parts conformity against client requirements and international standards * Configuring and calibrating optical and planimetric precision measurement tools * Advising viable concepts and solutions based on external and internal specifications * Delivering post-test product Certificate of Compliance as per ISO quality standards * Software: Catia-V5, Nastran, Autodesk, FeMap (Finite-Elements Method analysis) * Tools: Interferometer, Digital oscilloscope, Frequency meter, Micrometer

* Outline: Monitor product/part Quality performance analysis Liaising with Solution-Team and Client Staff to define approach strategy Directly reporting to Sen. Quality Assurance Manager Key Responsibilities * Investigating and diagnosing on product defect and/or failure * Loads assessment through FE models preventing tensions and distortions * Constantly checking up frameworks & knowledge-base avoiding any random approach * Monitoring non-conformances, applying corrective & preventive actions * Producing product/parts documentation, technical datasheets and certifications of compliance * Translating and implementing EN-ISO Quality & Environment Standards (French/English/Italian) * Software: Catia-V5, Nastran, FeMap, AutoCad, Lab-view * Tools: Micrometer, Multimeter, Frequency-meter, Digital oscilloscope

* Outline: Supporting End-Users on software/hardware issues, 1st/2nd line Documenting product defects and failure (in French/Italian/English) Directly reporting to EMEA Technical Regional Manager Key Responsibilities * Identify clients’ needs, suggest upgrades or additional features to meet requirements * Advise customers on the use of products and identify solutions to reduce support cost * Isolate & diagnose client issues through frameworks and produce replication steps for future support * Assess and escalate complex issues to next upper technical level following procedures * Execute quality performance controls on products functionality & reliability * Provide developers with clients’ feedback to help identify potential new features or products * Constant awareness of relating frameworks in order to avoid any random approach * Constantly liaise with Solution-Team, Pre-sales and Post-sales Departments