Francis Infante

Sales and Operations Manager

About

 15 years of progressive experience at International Purchasing and Selling in Wholesale Companies in key account management, invoicing, re- ordering, trade marketing/shows and vendor business development  Strong knowledge of the customer and vendor relationship and solid track record working with upper Management  Negotiating with big box retailers in USA, Canada, Europe in Import/Export Management  Proficient with MS Excel & Word with strong negotiation, communication and presentation skills  Currently a member in PMAC ( Purchasing Management Association of Canada)  RMDP Certified Level 1 and Level 2 ( Retail Management Developmental Program)  Proficient in A/S 400 Software  8 years in Retail Management  WES certification for Bachelors of Science degree majoring in Business Management  Attended Buying / Trade shows in Philippines, Indonesia, China, Vietnam  Participated in Selling Trade shows in Netherlands, Paris, Frankfurt, Francis Infante Email: francisinfante@rogers.com

Country

Canada

City

Greater Toronto Area

Industry

Import & Export

Skill

Negotiation, Purchasing, Retail, Export, Vendor, Scheduling, Merchandising, Process Improvement, Logistics, Sales Management, New Business Development, Marketing Strategy, Business Strategy, Coaching, International Business, International Trade, Strategic Planning, Marketing, Entrepreneurship, Customer Service

Experience

Sales and Operations Manager

Interspan Canada Inc-Starfire Crystal Division

2016-5 - Present · 10 yrs 5 mos

Concord, Ontario, Canada

Department Manager

Canadian Tire Corporation

2008-4 - 2016-4 · 8 yrs 1 mo

Giving highest level of Customer Service for in store and telephone sales Monitoring all inventory of the whole department Responsible for the Sales, after sales (warranties) and delivery of all ordered products Merchandising products and executing all Plano grams accurately Training of new employees and scheduling employees' hours Enforcement of Departmental and store policies Advising and reporting to General Manager/ Owner of all sellable items Maintaining the Departments' highest level of Store Audit

Sales and Operations Director

OBJECTS 183

2007-1 - 2008-12 · 2 yrs

Responsible for Retail Sales and purchasing of products for the Corporation Worked closely with Marketing department to achieve best results in new brand launch Maintained knowledge of significant market and merchandising trend and ideas Developed assortment plans and selling strategies

Country Manager

BridgeBlue Sourcing Partners

2004-2 - 2006-12 · 2 yrs 11 mos

Springfield, Missouri Area

Administrative work and Liaison officer with USA office and local suppliers Utilized Negotiation skills with vendors to obtain best prices for customers. In-charge of financial payments to suppliers. Monitored and prepared quality control reports Responsible for shipments and logistics of containers for Export to the USA. Monitored all Letter of Credits, Telegraphic transfers

Operations Manager

Kama Kusina Atbp., Inc.

2000-1 - 2004-1 · 4 yrs 1 mo

Negotiated prices with suppliers for retail/wholesale market Analyzed sales to make new strategies to be more competitive. Extensive purchasing for furniture, porcelain dinnerware, giftware and décor ware, glass, candle and other home accessories. Monitored promotions with Ad agency to increase sales of retail/wholesale market Exercised floor management to maximize client service and profitability of the business Responsible for Cash sales of retail outlet was properly deposited to company's bank

Country Manager

Inspiration Holland B

1991-1 - 2000-1 · 9 yrs 1 mo

Katwijk,Holland

Exported 50 to 70 full containers of Philippine products to Europe annually. Coordinated Supplier and Buyer Relationship. Responsible for details on Letter of Credit of the buyers to the vendors Developed new products to be marketed in the International Market. Negotiated prices with suppliers for foreign buyers. Responsible that order was delivered on time to Netherlands Reporting to customer after making the quality inspection of the customer's order in the factory of the supplier.

Export and Import Manager

Cardinal Ceramics Mfg., Inc

1988-1 - 1991-1 · 3 yrs 1 mo

Participated in trade fairs in the Frankfurt Gift Show twice a year. Booked total sales for Export to Europe, USA and Asia countries. Managed team for the Domestic sales of factory outlets Developed Sales strategies for both International and Domestic Market. Made sure all orders were covered by Letter of Credits and all details were correct.

Assistant Marketing and Sales Associate

Cardinal Ceramics Mfg., Inc.

1986-1 - 1988-1 · 2 yrs 1 mo

Assisted Marketing Manager with duties for Export and Domestic. Attended Frankfurt fair and assisted in sales for Export Department. Integrated and coordinated the Marketing and Production Department.