Francis Gabriel Camia

1.Manage and run the travel business. 2.Perform hybrid sales role by maintaining existing accounts as well as develop new corporate accounts and travel groups to help increase the market base of the company. 3.Promote and sell local and international travel programs of Travelight i.e. incentives destinations, foreign and local conventions, leisure trips and all the other travel related services offered by the company. 4.Deliver highest level of standards in delivering customer service including business engagement meetings, problem solving, product presentation, project follow-up, communication correspondence and other necessary deliverables as reasonably required by target clients. 5.Accompany and manage tour and travel groups in their target foreign or domestic destinations. 6.Design and develop tour programs and travel products. 7.Empower, guide and train the staff in order to be more efficient and effective

Responsibilities: 1. Perform hybrid sales role by maintaining existing accounts as well as develop new corporate accounts and travel groups to help increase the market base of the company. 2. Promote and sell local and international travel programs of LMTI i.e. incentives destinations, foreign and local conventions, leisure trips and all the other travel related services offered by the company. 3. Deliver highest level of standards in delivering customer service including business engagement meetings, problem solving, product presentation, project follow-up, communication correspondence and other necessary deliverables as reasonably required by target clients. 4. Accompany and manage tour and travel groups in their target foreign or domestic destinations. 5. Design and develop tour programs and travel products. 6. Periodically submit sales call itineraries and attend company meetings as officially communicated by Management.

Responsibilities: 1.Manage the assigned accounts such as travel agencies in accordance with the utilization of Galileo’s system to increase revenues and monitor competition with other Global Distribution Systems. Handling the top account for Galileo Philippines which is Instone, a Global Marine Corporation 2.Conduct product presentation to update the accounts of the new features of the system. 3.Provide technical assistance to travel consultants and ticketing staff by responding to queries regarding the products and even the interpretation of tariff fares and rules. 4.Conduct trainings for users on various courses in utilizing the system such as basic reservations, fares and ticketing as well as reissuances 5.Design and develop the contracts for renewal which involves negotiation between decision makers and even owners of the account. 6.Prepare incentive scheme to increase production without resulting to dilution of the allotted budget as well as preparing certain events for the accounts.

1.Encode/Update/Monitor fares and rules in ATPCO to be distributed to Global Distribution Systems such as SITA, Abacus, Sabre, Galileo, Worldspan and Amadeus. 2.Provide research, analysis and recommendation in accordance with the following: -market-oriented gross fares specifically Middle East, Europe and all PR Code-share flights. JAPAN and KOREA were also handled before. -web fares (utilizing QL2 and filing web fares in DATALEX) -baggage and cargo -currency updates such as ACR and BBR-BSR 3.Coordinate with Sales, Pricing and other concerned offices as well as assist in negotiations in order to have competitive fares compared to other airlines. 4.Prepare and submit fare filings to necessary governments. 5.Provide technical assistance to other offices by responding to queries and requests for interpretation of tariff rules/issues. 6.Encode all CAT31 filings in ATPCO for all PR Regional routes including domestic flights except Transpacific flights as project lead 7.Perform necessary check outs and analyze the reissue provisions utilizing Travelport’s system in line with PR’s system in order to make sure that the airline’s intent is being met. 8.Conduct briefing among colleagues to explain the impact and importance of automated reissuance in order to maximize revenues as well as teaching them the necessary steps/entries in the system. 9.Attend conference call with Travelport’s team and PR’s Reprice team to address issues and concerns regarding the project.

Responsibilities: 1.Handles domestic and international reservations and ticketing functions. 2.Attend to passengers and phone queries at the information counter on a rotation basis. 3.Provide product information for walk-in passengers. 4.Ensure total passenger care by providing professional customer service. 5.Prepare consolidated sales report for the day.