francesca paillant

* Contacted providers and insurance companies via fax or phone to obtain documentation * Analyzed and ensured accuracy of documents upon receipt of paperwork. * Used computer software to prepare standard reports. * Organized workflow to meet department standards. * Provided exceptional customer support. * Performed general clerical support duties, such as; scanning, data entry, faxing and filing in accordance with Service Operations Support policies.

* Provided direct care services in the skills of daily living by instructing and/or assisting patients in feeding, bathing, dressing, cleaning and clothing maintenance, oral and physical hygiene and assure patients’ needs are met. * Performed and/ or supervised patient-related duties, including light housekeeping tasks. * Maintained medical records of patients’ health on a daily basis. * Provided emotional and social support to patients. * Reminded patients to take medication.

Verify patient insurance eligibility. Provide courtesy calls, send out appointment reminders to patients. Manage multiline switchboards in office. Update and maintain medical records. Ensure friendly interaction between patients and staff. Have patient complete medical paperwork and file records in medical folder.