Fortune Ekezie

• Led the platform engineering and delivery of multi-functional platforms; Aba Digital Mall – built for Abia State Government and MyKiya – MTN’s flagship digital business enablement platform for MSMEs, enabling merchants to own digital storefronts, selling products and collecting payments seamlessly. • Leading the engineering execution of MTN Nigeria’s Fintech Playbook, driving the rollout of the ‘Payment as a Service’ (PaaS) products strategy and commercialization of API-powered payment processing services via MTN Nigeria’s Nextgen payment gateway. • Managing a high-performing cross-functional Scrum team delivering key fintech innovations for MoMo Payment Service Bank, including cross-border remittance, auto Tier 3 account creation, biometric transaction authorization, and virtual/debit card enablement. • Product Owner for MTN’s NextGen Payment Gateway roadmap, enhancing digital payment capabilities and delivering seamless transaction experiences across MTN’s platforms.

• Managing the Strategy and Execution Unit, overseeing teams in business analysis, product design, and strategy functions, driving impactful transformational change for the successful delivery of technology initiatives and projects. • Pioneered the Project Alpha innovations initiative, expanding services through new partnerships, SaaS/PaaS sales, product white-labeling, and integrating financial technology services for agency banking, cross-border remittance, and automated audit systems. • Led key partnership projects with FMDQ Group, GIM UEMOA, and NIBSS, demonstrating an innovative approach towards positioning Ecobank Software Center (eProcess Nigeria) as a leading financial technology service provider.

• Lead Business Analyst for partnership projects with FMDQ Group, GIM UEMOA and NIBSS. An innovative drive towards opening up Ecobank Software Center (eProcess Nigeria) as a financial technology service provider. • Completed requirements gathering and validation, process flow and interaction design for Ecobank Investor App 4.0, a digital investment product that processes over $1,500,000 USD transactions daily across multi-country securities and exchange markets, offering assets management, securities trading, shares / stock investment services to clients of Ecobank Development Company; a subsidiary of the Ecobank Group. • Completed requirements elicitation, product scoping, user flow documentation as well as web prototype for Corporate Security Investment Platform (CSIP), a treasury management and regulatory compliance solution for licensed Mobile Money operators in Nigeria. • Completed requirements elicitation, product scoping, user flow documentation as well as mobile app prototype design for RapidTransfer v2.0, a cross-border remittance product of Ecobank Group processing over $50m USD annually. • Actively engaged stakeholders and Co-developed the business framework and product design for PayPanda, a remittance, digital wallet and agency banking fused product. • Completed requirements elicitation, designed the system process flow and prototype for Ecobank’s employee behavioral assessment platform, a staff behavioral and core value assessment tool deployed across the group. • Completed user engagement analytics and interaction design for customer KYC update solution.

Building digital financial services process, products and business solutions while delivering exceptional user experience and interactive interfaces.

• Remotely working with the team of developers at Jay, Jess and Co Consulting as a digital transformation analyst defining analytical projects and deliverables that address business questions / requirements based on client specifications. • Modelled data governance policy and regularly develop business insights deduced from analytics of operational data using Tableau visualization tools for Oriental recruitment LTD, London. • Designed the digital transformation process and built the e-transcript / result verification web platform for PackagedErrand LTD that has increased the company’s revenue by 19.3% as of January 2020, using lean strategies and agile project development methodologies implemented with PHP, CSS and bootstrap tools. • Pioneer research and development of technology delivery models and predictive analytics for new client solutions and products for PackagedErrand LTD.

● Lead IT project team across Nigeria and Cameroon in field and backend support for deployment of stock capturing and retail sales automation application ‘Talos’. ● Increased recruitment process efficiency by over 27.6% by designing an HR recruitment system module using StarUML (process design tool), PHP, CSS, HTML5 and bootstrap (website development tools). ● Analysed employee’s activity records using Tableau (data analysis software) and modelled company wide process manual for operational use and business continuity strategy in line with clauses 4 - 10 of International Standard Organisation’s 9001 quality management system as a requirement for ISO certification. ● Facilitated information technology projects in the assigned region including computing systems and software installation, operational tech tools maintenance and technical field support. ● Promptly resolved technology issues such as OS freezes, printer malfunction, and network downtime hindering seamless business operations physically in regional branches using desktop support skills and across the web via team viewer platform. ● Initiated and supervised IT infrastructure upgrade across the regions by redesigning systems network connectivity from wired to a wireless structure.

• Actively engaged clients for specifications gathering, project updates and prompt resolution of IT related issues and complaints in line with service level agreements signed with customers at initialization. • Performed comprehensive system analysis and design based on client’s specification gathered through active listening and direct questioning for development team. • Debugged websites, software’s and client’s application products before deployment using Subline test editor and Joomla content management software. • Increased revenue by 12% within 4 months by proposing and managing constituents training project of a legislative rep as well as skill-up project for fresh graduates in Enugu state. • Performed data integrity check, updated clients, employee and other organisational records stored in oracle 11g database server through oracle database enterprise express edition. • Assisted database certification trainer in teaching basic database administration practical courses and marking assignments. • Proposed college student’s industrial practice training services aimed at providing practical industry standard training for university students in computing fields at discounted prices while raising revenue for the company through turnover. Etc.

Modules studied: High-performance computing and distributed systems, Database systems implementation, Information governance, Digital leadership, Technology research and Software development principles.