forster mccracken

* Leveraged Epic and Meditech applications to manually post patient payment information for hospitals, physician offices, and our partners. * Inspected misallocations, posting errors, and balancing issues using Epic and Meditech. * Meticulously logged cash flow and payment distribution using Excel to ensure proper balancing of payment batches and pinpoint misidentified cash, underpayments, and general financial errors. * Analyzed Electronic Funds Transfers, 835 files, Remittance Advices, and Explanation of Benefits forms to resolve outstanding accounts and distribute electronically received revenue.

* Verify 250+ patient insurance accounts per week averaging 90% overall accuracy across various carriers including Delta Dental, United Health Care, Guardian, & United Concordia. * Address several client requests concerning specific pain points to reduce churn and practice noise. * Review error reports and correct mistakes by identifying misquoted benefits and patient data. * Coordinate with cross-department teams to optimize new product platforms for deployment.

Co-managed the front office of a chiropractic practice including scheduling, claims submission, insurance data verification, and patient outreach.

Activities and Societies: Kappa Alpha Order