Jason Ford

Chief Growth Strategy Officer @ Emapta Global

About

A seasoned operations executive with over 24 years in operations transformation. Leading high performing teams across Lending Operations, Client Services, Collections, Enforcement, Product, Marketing, Technology, Accounting, HR and BPO administration. Proven success working directly with founders and boards to deliver startup operations from the ground up to operationalising businesses and BPO centers. With an entrepreneurial mindset and driven determination, and establishing fantastic team culture to achieve goals and strategic objectives is the environment I thrive in. Unique professional with Master of Business Administration (MBA) student focused in Business Administration and Management, General from Griffith University.

Country

City

Philippines

Industry

Outsourcing/Offshoring

Skill

Team Building, Customer Experience, Recruiting, Human Resources (HR), Leadership, Banking, Management, Retail Banking, CRM, Training, Business Development, Risk Management, Business Planning, Sales, Sales Management, New Business Development, Credit, Strategic Planning, Coaching, Finance

Experience

Chief Growth Strategy Officer

Emapta Global

2025-3 - Present · 1 yr 7 mos

Global Enterprise Director

Emapta Global

2024-5 - 2025-3 · 11 mos

Client Solutions Director - Head of Enterprise

Emapta Global

2023-5 - 2024-5 · 1 yr 1 mo

Director, Head of Lending Operations, Philippines Country Manager

Real Asset Management Group

2019-1 - 2022-12 · 4 yrs

Sydney, New South Wales, Australia

Director, Head of Lending Operations

Brighten

2019-1 - 2022-12 · 4 yrs

Sydney, Australia

Manager - Retail Service

Firstmac

2011-9 - 2018-12 · 7 yrs 4 mos

Brisbane Area, Australia

Currently Managing for the Group - Customer Contact Centre - Collections Call Centre - Customer Relations Team - Retentions Team - Investments Team - CRU Sales Collections & Livechat - Manila BPO