
Floren Santos
Strategic Account Manager / Field Sales Engineer @ RF Associates North
About
• Sr. Technical Sales Manager with proven experience identifying new opportunities to maximize revenue & design win growth within existing worldwide accounts & emerging markets. • Managed multiple Tier-1 customers and developed account strategies in the Bay Area and Worldwide. • Strong interpersonal skills to forge strategic relations with staff, distribution partners, manufacturer’s representative, and key customers to address and resolve issues at all levels within the organization. Specialties: • System Architecture Selling to maximize IC content per solution • Strategic Account Management • Sales Channel Strategies & Promotions • Technical Training Programs • New Product Development • Communication timing standards (ITU-T & Telcordia) & Clock IC for SONET/SDH, SyncE, OTN and IEEE 1588v2-2008 • Optical modules & component sub-assemblies, MSA & PMD (Active Optical Cables, SFP+, XFP, CFP, QSFP, SNAP12, POP4)
United States
San Jose
Semiconductors
Sales Engineering, Account Management, Sales Management, Semiconductors, IC, Electronics, Embedded Systems, Product Marketing, Product Development, Wireless, RF, Telecommunications, Synchronization, Oscillators, Jitter, Analog, Product Management, Competitive Analysis
Experience

Strategic Account Manager / Field Sales Engineer
San Jose, CA
Northern California Technical Manufacturer's Representative Firm http://www.RFAN.com Representing: -> Abracon -> Alpha & Omega Semiconductor -> Huber+Suhner -> Kingston Technology -> LitePoint -> MEMSIC -> Mini-Circuits -> Nordic Semiconductor -> Qorvo -> TennMax -> u-blox
Product Marketing Manager - Timing
Austin, Texas Area
• Grew the Precision Clock revenue growth over 7x with 11 consecutive quarters of double digit growth selling to major customers: Alcatel-Lucent, Ciena, Cisco, Ericsson, Fujitsu, Juniper, Huawei, Nortel, NSN, Tellabs, ZTE • Strategized with Cisco Global Account Manager to grow clock revenue by 31% and win multiple RFQs in various BU’s • Guided sales in securing 225+ clock design wins; exceeded yearly quotas by 125% and increased customer base by 36% • Expanded clock SAM by 18% creating 3 new products addressing Broadcast Video & Carrier Ethernet (SyncE) markets • Drove new reference designs with multiple silicon partners, including Xilinx, Altera, AMCC, Cortina Systems & Vitesse, and successfully rolled out reference design incentive program to rep sales channel in North America • Prepared and instructed technical training material for 100+ Sales & FAEs within local, regional & global territories • Managed all aspects of product marketing for Si5326/68 Precision Clock portfolio including product definition/positioning/roadmap, launch collateral, channel promotion, global pricelist & negotiations, demand forecasting, competitive analysis, sales training, and key customer support.
Regional Sales Manager / Cisco Account Manager
San Francisco Bay Area
• Increased design win revenue pipeline at Cisco by 21% in 2007, penetrated new business units unfamiliar with Zarlink • Secured the first $1.5M order at Google for 10G Active Optical Cables (AOC) & qualified Zarlink as a new AVL supplier • Exceeded design win targets of 110% for 2007 and 140% for 2006 at Tier 1 accounts • Increased Bay Area revenue by 27% within Zarlink’s Communication and Optical BUs at strategic accounts: Alcatel-Lucent, Calix, Google, Ericsson, Juniper, Nortel, QLogic, Tellabs, Zhone • Managed key business relationships with customers’ supply management teams (Cisco GSM/Commodity Managers) and responsible for product qualifications and management (escalations, expedites, issues, forecast, etc) • Managed manufactures representative & distribution channel to ensure execution of business plan to meet revenue targets

Technical Marketing Manager
Greater San Diego Area
Avnet Acquired Memec Corp. (Insight Electronics) in 2005 ** Dedicated to Zarlink Semiconductor ** • Prioritized corporate goals, tracked registrations and design wins and conducted branch quarterly business reviews (QBR) with regional sales branches for Zarlink; communicated results and issues to upper management • Primary contact to Account Managers & FAEs for any Zarlink technical issues requiring escalation to the factory • Instructed product training for 35+ FAEs attending bi-annual regional technical training for supplier certification
Field Applications Engineer - Southwest US
Greater San Diego Area
• Consistently achieved over 105 to 145% of design win goals in the Southwest US territory • Provided pre/post-sales technical support to Tier-1 customers and coordinated with multiple regional sales managers. • Ensured key design wins of alpha/beta revision silicon for Tier-1 companies: Alcatel, Cisco, Ericsson, Lucent, Motorola, and Nortel. • Provided competitive feedback from the field to various product marketing groups. • Developed & administered quarterly Sales and FAE training at regional branches for reps and distribution channel

Field Applications Engineer
Greater San Diego Area
• Increased design activity by 2x within 1 year by providing significant technical support for three Account Managers and two Inside Sales Representatives in San Diego, CA. Additional FAE support for Arizona, New Mexico, and Las Vegas, NV. • Developed sales strategies and coordinated design registration tracking with reps and account managers within targeted accounts. • Interfaced with customers to understand projects and make system level product recommendations. • Provided on-site training and support to new customers with Xilinx FPGA/CPLD development tools.

Electronics Engineer
Irvine, CA
• Hardware engineer to design the next gen Model 54e pH/conductivity analyzers to enable design reuse & cost reduction • Served as an embedded hardware engineer on a five-person team • Designed a common platform and verified all hardware consisting of a Renesas 16-bit MCU interfacing to various peripherals: LCD controller, RS-485 comm port, serial/flash memory, high resolution ADC and signal conditioning circuit.

Electronics Engineer
Gilco Engineering
Rancho Cucamonga, CA
• Firmware engineer to design an 8-bit MCU level instrumentation system to increase functionality & Time-to-Market. • Designed a remote level indicator and safety shut down electronics for steam boilers applications in the power utilities and pulp & paper industry.
Floren Santos's Contact Information
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