Firas Kurdi

Firas Kurdi

Head Of Customer Care @ SWITCH®

About

More than 20 years’ experience in commercial field with 15 years in management levels Main experience was built in Customer care (Contact Center and Customer Service ) , Sales Operation, Customer Experiance, Customer Success, loyalty and retention management

Country

-

City

Iraq

Industry

Financial Services

Skill

Financial Inclusion, Telecommunications, Customer Satisfaction, Call Centers, Customer Service, Customer Experience, Team Leadership, Management, Customer Retention, Sales, Team Building, Team Management, Wireless, GSM, Teamwork, Project Planning, Training, Sales Operations, Customer Relationship Management (CRM)

Experience

SWITCH®

Head Of Customer Care

SWITCH®

LinkedIn
2021-11 - Present · 4 yrs 11 mos
Smart-Tech

Commercial Manager

Smart-Tech

LinkedIn
2021-2 - 2021-11 · 10 mos

Baghdad, Iraq

ZSCO

Group CRM Manager

ZSCO

LinkedIn
2017-6 - 2021-2 · 3 yrs 9 mos

Baghdad

ZainCash

Head of Point of Sales Operation

ZainCash

LinkedIn
2016-8 - 2017-6 · 11 mos

Iraq

ITISALUNA

Customer Service Manager

ITISALUNA

LinkedIn
2008-5 - 2016-7 · 8 yrs 3 mos

Baghdad

ITISALUNA

Senior Customer Care Representative

ITISALUNA

LinkedIn
2008-5 - 2009-6 · 1 yr 2 mos

Iraq

Orascom Telecom

Consumer Sales Representative

Orascom Telecom

LinkedIn
2005-3 - 2008-5 · 3 yrs 3 mos

Iraq

Firas Kurdi's Contact Information

Email

******@***.com

Phone

(**) *** ****

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