Finalia Putri, CHRP, CHCM, Assessor

• Deliver structured career and talent development counseling sessions to support students in identifying their strengths, interests, and future career aspirations • Utilize coaching and assessment-based approaches to help students explore their potential and make informed decisions regarding education and career pathways • Provide guidance on personal development, learning motivation, and self-confidence to support students’ overall growth • Facilitate talent exploration and career awareness to help students better understand their abilities and long-term development opportunities

• Led national recruitment strategy for Head Office and branch operations across multiple business functions, ensuring alignment with business growth objectives • Reduced time-to-hire by 30% through end-to-end recruitment process optimization and enhanced sourcing strategies • Delivered 300+ hires annually, including executive and critical roles to support organizational expansion and transformation initiatives • Served as Human Capital Business Partner for 7 business regions and Head Office, advising leadership on people strategy and workforce decisions • Led workforce planning initiatives, including internal mobility, promotion, and succession planning to strengthen leadership pipeline • Partnered with senior leaders on talent review, performance discussions, and organizational effectiveness • Ensured HR policy compliance, governance standards, and audit readiness in line with organizational and regulatory requirements

• Led strategic recruitment and performance management for Bancassurance distribution, ensuring workforce capacity aligned with business growth priorities • Built a data-driven recruitment ecosystem (talent pool and dashboard) to enhance hiring visibility, quality, and leadership decision-making • Optimized sourcing strategies and recruitment budgeting to support scalable hiring across business units • Designed and executed an enterprise performance management framework aligned with corporate strategy and governance standards • Partnered with senior leaders on KPI alignment, talent review, promotion, rotation, and succession planning initiatives • Delivered analytical insights to support leadership decisions and strengthen a high-performance culture

• Led national sales recruitment across Bancassurance channels (In-Branch, Mobile, Telemarketing, Employee Benefits) covering all regions • Delivered high-volume hiring while maintaining quality through structured sourcing, assessment, and selection frameworks • Supervised Recruitment & Selection and Sourcing Support teams, ensuring operational efficiency and recruitment governance • Managed recruitment budgeting, vendor utilization, and cost optimization initiatives • Produced recruitment analytics and reports to support manpower planning and leadership review

• Managed end-to-end recruitment and placement for corporate Bancassurance sales force in compliance with SOP and regulatory requirements • Oversaw AAJI licensing processes, agency contracts, and partnership agreements to ensure workforce readiness and compliance • Developed sourcing strategies, recruitment budgeting, and manpower planning processes • Analyzed recruitment effectiveness and turnover trends to support workforce stability and retention

• Designed and delivered regional sales capability development programs to accelerate productivity and performance • Led onboarding and early-stage development initiatives, improving new sales readiness within the first three months • Partnered with regional leaders to drive branch- and region-level performance improvement initiatives

• Delivered end-to-end retail banking services while maintaining service quality and regulatory compliance • Resolved customer issues and supported relationship-building to enhance customer satisfaction and retention • Supported branch performance through effective service delivery and cross-selling of banking products

• Provided frontline banking services including account opening, transactions, and customer inquiries • Ensured accuracy, compliance, and service standards in daily banking operations