Luis C

Field Sales & Market Development (Mexico) • Drove on-site business development through strategic field visits, generating new opportunities and expanding market presence across key industrial zones. • Built and executed territory plans, identifying high-potential importers/exporters and converting them into active logistics accounts. Client Acquisition & Pipeline Management • Managed a dynamic sales pipeline aligned with a 4:1 coverage ratio vs quota, ensuring consistent deal flow and revenue predictability. • Prospected and qualified 60+ viable leads monthly, converting opportunities into long-term clients through consultative selling. Face-to-Face Commercial Strategy & Closing • Conducted 20+ monthly in-person meetings with decision-makers, accelerating trust-building and shortening sales cycles. • Delivered tailored logistics solutions (FCL, LCL, Air, Inland) based on client needs, securing new business and increasing shipment volume. Sales Operations & CRM Excellence • Maintained 100% accurate and up-to-date CRM data, ensuring visibility across pipeline, forecasts, and client activity. • Provided structured follow-up and feedback on all quotations, increasing conversion rates and strengthening client engagement. Revenue Growth & KPI Execution • Consistently aligned activities with GP targets, focusing on profitable growth and sustainable account development. • Achieved performance through disciplined prospecting, account management, and execution of field sales KPIs.

International Freight Sales & Partner Development (Global Markets) • Managed commercial relationships with international freight forwarders lacking representation in Mexico, acting as their strategic partner for LATAM operations. • Developed tailored logistics solutions across Air, Ocean (FCL/LCL), and Inland, supporting door-to-door movements (EXW, FOB, DAP, DDP) between Mexico and global origins/destinations. B2B Network Expansion & Cross-Border Solutions • Prospected and onboarded overseas agents (Europe, Asia, USA), expanding service lanes and strengthening global coverage. • Positioned Mexico as a strategic hub, facilitating import/export operations and increasing bilateral trade flows through partner collaboration. Quotation Strategy & Multimodal Coordination • Prepared and negotiated competitive quotations integrating freight, local charges (THC, handling, customs), and final delivery. • Coordinated end-to-end logistics solutions, ensuring alignment between carriers, customs brokers, and final clients. Client Management & Digital Sales Execution • Managed full sales cycle remotely, from lead generation to closing, through structured follow-ups and relationship building. • Maintained high engagement with international partners, ensuring recurring business and long-term collaboration. Operational Alignment & Service Excellence • Acted as liaison between commercial and operations teams, ensuring accurate execution and timely communication across shipments. • Delivered consistent feedback on quotes and opportunities, improving service quality and conversion rates.

Market Expansion & Business Strategy • Led strategic market expansion initiatives, optimizing distribution networks across the U.S., resulting in a 20% cost reduction and improved supply chain efficiency. • Developed and executed business growth strategies, driving 30% YoY revenue increase and enhancing market penetration. Freight Procurement & Vendor Negotiation • Managed and negotiated contracts with 30+ carriers and suppliers, securing competitive rates and optimizing logistics costs by 25%. • Established strategic partnerships, ensuring reliable service delivery and strengthening key supplier relationships. Supply Chain & Transportation Optimization • Designed and optimized freight routes, improving operational efficiency and reducing transit times by 15%. • Integrated TMS (Transportation Management System), ensuring accurate freight documentation and regulatory compliance. Regulatory Compliance & Risk Management • Supervised and enforced local and international trade compliance, ensuring all logistics operations met industry and regulatory standards. • Implemented risk management strategies, mitigating potential operational and financial liabilities. Key Account Management & Client Relations • Managed high-value client accounts, achieving an 85% customer retention rate through tailored logistics solutions and strategic communication. • Provided data-driven insights for freight reporting and operational efficiency, improving response time to customer inquiries by 40%.

Experienced logistics mentor, with a focus on the U.S. market, provides: - Strategies and insights for prospect outreach. - Detailed tutorials and support in mastering TMS. - Guidance in effective customer follow-up and logistical operations. - Advice on effective communication. - Supervision in transport coordination and process optimization. - Collaboration in sales, commercial relationships, and negotiations. - Mentorship in multitasking, problem-solving, and professional development.

Sale of Domestic Land Services in the USA: - Successful experience in marketing expedited ground services within the United States. Contact with Prospects in the USA: - Establishment of effective relationships with prospects in the US market. Total TMS Management: - Expert command of the Transportation Management System (TMS). Transportation Organization and Coordination: - Efficient planning and execution in the organization and coordination of transportation. Business Model Management: - Competence in B2B, C2B and C2C business models. - Effective communication in various business contexts. Effective Follow-up with the Client: - Guarantee of proactive and satisfactory follow-up with clients. Monitoring of Shipments, Crossings, etc.: - Detailed supervision of the progress of boardings and crossings, ensuring operational efficiency. Effective Communication and Negotiation: - Outstanding ability in communicating and negotiating with clients in the US market. - Effective multitasking, including phone calls and responding to emails with precision and efficiency, among others. Documentation Verification: - Review of documentation between companies to guarantee operational integrity.

Client Prospecting & Business Development • Identified and secured 15+ new business opportunities, driving a 400% revenue increase through strategic sales and market expansion. • Developed and implemented B2B sales strategies, optimizing service offerings and enhancing client acquisition. Procurement & Pricing Strategy • Managed freight procurement, sourcing 700+ shipments via online platforms and negotiating competitive pricing with 30+ brokers. • Designed pricing models that improved profit margins and cost efficiency, reducing transportation expenses by 15%. Supply Chain & Fleet Optimization • Coordinated a network of 500+ carriers and owner-operators, ensuring seamless dispatch operations and improving fleet utilization. • Optimized scheduling and route planning, reducing pickup and delivery delays by 20%. Shipment Monitoring & Operational Efficiency • Supervised real-time tracking for 700+ shipments, ensuring seamless logistics flow and achieving a 97% on-time delivery rate. • Worked closely with the track and trace team, resolving disruptions and enhancing operational performance. Compliance & Risk Management • Ensured 100% compliance with FMCSA, DOT, and industry regulations, mitigating risks associated with transportation operations. • Managed safety incidents, resolving issues within 24 hours and maintaining operational integrity. Branding & Corporate Image Enhancement •Led a corporate branding initiative, designing and implementing personalized email signatures and branded templates to enhance the company’s professional image.

Ventas de Planes de Electricidad: Promoción y venta activa de planes de electricidad a residentes de Estados Unidos. Retención de Clientes: Implementación de estrategias efectivas para retener a los clientes existentes. Asistencia Remota: Brindar asistencia remota a clientes, ofreciendo soluciones a consultas y problemas. Cobro de Pagos: Gestionar procesos de cobro de pagos de manera eficiente y cordial. Venta de Complementos: Identificar oportunidades para la venta de servicios complementarios a los clientes actuales.

High School Diploma with a specialization in Economic-Administrative Sciences. Developed a strong foundation in business management, finance, and market analysis, enhancing analytical and problem-solving skills. Gained knowledge in economics, accounting, and administrative principles, preparing for a career in international business and strategic decision-making.