Gloria Fernandez

• Recommending IT solutions to meet business needs and improve operational workflows. • Collaborating on configuring, testing, and deploying new systems and updates to ensure integration and performance. • Overseeing comprehensive system testing processes, including test planning, execution, and defect resolution, to maintain quality standards. • Facilitating meetings, workshops, and brainstorming sessions to define project scope and address business challenges. • Utilizing SharePoint expertise to enhance performance and support business development.

• Managed employee access, security roles and permissions using Windows Active Directory (AD) Management Tool and DISA’s Purebred Tool. • Appointed as the primary representative for mobile electronic devices support, delivering service to over 10,000 personnel. • Supervised and validated accountability for over $1 million in critical mobility equipment for mission success. • Accountable for the secure storage, issuance, inventory management, and destruction of COMSEC material, sustaining strict adherence to protocols and regulations while also generating, consolidating, and retaining necessary accounting documentation such as local destructions records, SF 153 hand receipts, and others.