Fernanda F. C. Vambersy
Sr. Manager, Total Quality & Food Safety @ Red Lobster
About
Trilingual English-Portuguese-Spanish professional with 10+ years of experience in multinational companies, successfully implementing and maintaining robust quality programs and ensuring compliance with industry regulations. Skilled in optimizing food manufacturer's operations and driving continuous improvement initiatives to enhance product quality and safety, I am known for my unique data-driven analysis, risk assessment approach, implementation of best practices, and strong leadership abilities, being able to motivate and lead teams to exceed client expectations and achieve business objectives. I am forever curious and passionate about food safety and quality assurance, which led me to hold an MBA in Strategies for Sustainable Development and a Postgraduate Degree in Industrial Administration. I thrive in multicultural environments where I can wear many hats and jump into any situation, and it is safe to say I am the kind of person that will do anything for the team to prosper. I like challenges and fast-paced environments, but I mostly like delivering results and feeling part of something bigger. My areas of expertise include implementing and certifying companies in GFSI recognized stardards, GMP. HACCP, 5S and ISO 9001, supervising quality and food safety programs in distribution centers, standardizing the product quality inspection process during inbound and empowering associates to drive change in food safety culture. What a journey! Let's connect if you love regulations, food, and working on a nice team as I do!
United States
Orlando
Food & Beverages
Quality System, Key Performance Indicators, Corrective and Preventive Action (CAPA), Hazard Analysis and Critical Control Points (HACCP), Food Engineering, Food Science, Root Cause Analysis, Compliance Management, External Audits, Internal Audits, IFS, BRC, Lead Change, Risk Assessment, Data-driven Decision Making, Teamwork, Food Inspection, Food Quality, Supplier Quality, Customer Experience
Experience

Head of Quality & Sustainability
FeVale Food Safety & ESG Consulting LLC
Orlando, Florida, United States
- Supervised Martin Brower US's 5 distribution centers in Southeast, overseeing Quality and Food Safety program, identifying critical non-conformities to effectively prevent future failed audits. - Developed a comprehensive visitation plan for 5 distribution centers to reduce open non-conformities over 30 days by 50%. - Implemented the Quality Claim Platform at Martin Brower US, aiming to standardize the product quality inspection processduring inbound and capture a maximum number of supplier quality deviations, resulting in an 850% increase in the DPMCindicator within 4 months of the project, surpassing the year-end goal of 150% for 2023. - Developed and provided Quality Inspection Process Training to all Quality Leads across 27 DCs in US.

Quality and Sustainability Supervisor
Sao Paulo, Brazil
- Implemented and certified 2 distribution centers in BRCGS Storage & Distribution, reducing the audit workload from 150 annual audits to 1 external audit and 2 internal audits, achieving the highest AA rating. - Implemented and certified 3 distribution centers under ISO 14001 standards. - Implemented a third-party carrier homologation process and conducted audits to ensure compliance with MB's quality standards, resulting in a 15% reduction in rejected shipments due to non-compliance, thus preventing additional costs associated with cargo losses upon arrival at the distribution center. - Created and launched a Quality Inspection Management Program to report inbound suppliers product quality and food safety deviations to customers, driving product performance initiatives. - Managed 4 direct reports and 10 indirect reports spread around distribution centers in Brazil.

Quality Supervisor
São Paulo Area, Brazil
- Proposed a rotation of quality leaders for internal audits to enhance performance in external audits and ensure compliance, resulting in a 10% improvement in external audit results (keeping external audit scores over 95% compliance in all DCs) and significantly contributing to employee motivation and development. - Established monthly quality meetings focused on aligning expectations and providing insights into the quality and food safety processes within the food distribution supply chain, fostering a closer relationship with the client. - Drove change in the food-safety culture at DCs, managing 10 direct reports.

Senior Quality Analyst
São Paulo Area, Brazil
- Standardized the Quality Program across multiple distribution centers, ensuring consistency and adherence to quality standards by training all DCs level associates in quality and food safety SOPs. - Developed and implemented a comprehensive Quality Policy, Document Control Policy, and KPIs, resulting in improved quality levels and customer satisfaction.

Senior Quality Analyst
Sao Paulo Area, Brazil
- Established a win-win relationship with various departments through non-conformity management, resulting in a 20% reduction in non-conformities in high-risk areas. - Revamped the 5S Program (utilization, organization, cleanliness, health, standardization), achieving a significant increase in compliance from 70% to 98.3% within 4 months by providing training and motivation to internal auditors. - Oversaw national and international audits for 5 multinational pharmaceutical companies across 6 life sciences distribution centers in Brazil, ensuring successful outcomes and fostering strong client relationships. - Implemented and standardized equipment calibration controls and improved the qualification process for cold chambers, resulting in zero customer complaints and ANVISA non-compliance issues within a year.

Quality Analyst
Sao Paulo, Brazil
- Utilized physicochemical analysis of products during their shelf-life to identify opportunities for reducing expiration dates while maintaining sensory and physicochemical characteristics, resulting in a 7% decrease in customer complaints. - Developed a monthly report quantifying the performed, approved, and rejected analyses, giving senior leadership increased visibility into the laboratory staff's activities. - Established and trained sensory analysts across multiple company areas, creating 15 backup positions for high-volume production days. - Corrected production batches with material weighing errors, reducing product loss by 80%. Implemented and trained new employees in GMP and 5S, and was a member of the HACCP team. - Became internal auditor in the 5S Program.
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