Fernanda Delgado Ralha Cardoso

Account Growth Manager @ Macro Digital Sales

About

Career development in commercial, administrative and management positions, with broad experience in: management of client accounts, team management, strategy, reporting, as well as prospection, definition and ascertainment of KPIs.

Country

Portugal

City

Porto

Industry

Internet

Skill

Capacidade de organização, Lançamento de produtos, Satisfação do cliente, Gerenciamento de backlog, Chatbots, Trabalho em equipe, Geração da demanda, Deal Closure, Business-to-Business (B2B), Criação de relacionamentos, Desenvolvimento de relacionamentos, Back office, Comunicação, Inglês falado, Atenção a detalhes, Resolução de problemas, Gestão, Atendimento ao Cliente, Vendas, Marketing

Experience

Account Growth Manager

Macro Digital Sales

2019-8 - Present · 7 yrs 2 mos

Tech-focused Holding company comprised of the following companies: Agência Macro [Digital Marketing], Shinobi [Telecom], Automatus [Automation and Artificial Intelligence] e Veek [Digital Telecom Operator]. ✓ Large account prospection; ✓ Performance management via digital marketing and technology; ✓ Growth-oriented analysis of needs and preparation of proposals for solutions; ✓ End-to-end implementation of new projects and intermediation between all sectors and departments of the Group Macro Holding Company; ✓ Participiation in the creation of events, seminars and meetings with clients and partner companies [Google, YouTube Space, among others]; ✓ Usage of the Pipedrive software, as well as software for research and statistical graphs: Answer The Public, Analytics, among others.

Account Growth Manager - Rappi Brasil

Rappi

2018-9 - 2019-8 · 1 yr

Rio de Janeiro e Região, Brasil

Tech and Delivery company. ✓ Analysis and development of premium accounts; ✓ Growth of Orders and GMV ; ✓ Creation of public offerings and stock negotiation oriented towards sales increases; ✓ Closing of large account deals, prospecting and client management; ✓ Usage of the Periscoupe, Kissflow, CMS, Looker and Lupe softwares.

Account Manager Key Account

Groupon Latam

2017-10 - 2018-9 · 1 yr

Rio de Janeiro e Região, Brasil

Digital Marketing Company. ✓ Experience in the commercial department, focused on prospection, closure and management of large accounts; ✓ End-to-end process monitoring. ✓ Usage of the Sales Force software.

General Manager

Go Fit Food

2015-8 - 2017-9 · 2 yrs 2 mos

Food Sector Company. ✓ Team management, closing of strategic partnership deals, especially with large distribution chains and gyms; ✓ Responsible for website and in-store sales, prospection and participation in the planning of digital and offline marketing strategies; ✓ Usage of the Agendor software.

Key Account Representative

Peixe Urbano

2015-1 - 2015-9 · 9 mos

Rio de Janeiro e Região, Brasil

Digital Marketing Company. ✓ Position in the commercial department, key involvement in prospecting and management of large accounts. End-to-end process monitoring. ✓ Usage of the Sales Force software.

Key Account Representative

Groupon Latam

2010-12 - 2015-1 · 4 yrs 2 mos

Rio de Janeiro e Região, Brasil

Digital Marketing Company. ✓ Client account management, resumption of partnerships and closing of new account deals. ✓ Usage of the Sales Force software.