Fereen Po

Provide administrative and secretarial support to Directors. • Coordinating and managing business appointments and meeting schedules. • Compose and edit letters, memos, documents, emails and ensure follow up with those that require answers, response and written replies. • Manage staff attendance (Info-tech), leave, cohesion activity and employee engagement programmes. • Manage the corporate insurance to ensure valid coverage. • Monitor and renew company certification with government bodies. • Attend and respond to government workforce survey and other initiatives. • Coordinate on ISO9001 & ISO45001 audits. • Manage the Company events, activities and other corporate affairs matters. • Manage office facilities, company vehicles, admin software, stationery, and pantry supplies with vendors. •Any other ad-hoc duties as and when assigned.

Secretary Duties: • Handle confidential data. • Coordinating and managing business appointments and meeting schedules. • Make travel arrangements and hotel bookings for visitors from overseas and local employees travelling overseas, including VISA related issues. • Organizing and coordinating schedules, event and town hall meetings. • Compile monthly claims (Petrol, car serving, medical claims, travel expenses and submit thru Concur System. • Summary of Business trip and Annual leave. Admin Duties: • Ordering name card, stationery, pantry supplies and handling incoming mails etc Shipping Duties • Prepares and checks all shipping documents to ensure that they are complete and compile with import and export rules and regulations. • Prepare shipping and air freight documentation.

Administrative Support • Act as a first point contact to deal with incoming correspondences, mails and documents. • Arrange meetings, travel bookings, visa applications and accommodations for Management. • Consolidate, prepare and circulate monthly travel / leave schedules. • Monitor, consolidate and circulate monthly subsidiaries’ MD reports tp HQ Management staff. • Circulate weekly Smithers report to YHI Group members. • Assist in the coordination and facilitation of business-related activities with external stakeholders such as suppliers, principals and YHI Distribution Group members. • Assist to prepare information to be used for presentations and meetings. • Gather and compile information from various sources as directed by superior. Prepare and submit expense claims. • Other secretarial support when required. Office Administration • Order and replenish stationary supplies • Supervise Dispatch Rider • Responsible for all matters pertaining to service maintenance and upkeep Others Operation’s Administrative Support • Attend to correspondences and requirements from the government Authorities (i.e. NEA) such as monthly reports, data compilation. • Support pertaining to WSH matters. • Support for product development/ supplier management/ contract sales matters under Energy & Equipment.

Duties: Ensure Order Fulfillment, Customer Feedback, enabling processes and moderately complex customer service activities are effectively managed according to business need and strategy through prioritization, negotiation and follow-through. •Effectively build relationships by providing appropriate and timely responsiveness. Develop an internal network to be utilized to support internal partner and customer needs. •Partner with Sales to provide required level of sales support. Effectively manage customer and sales inquiries through closure. When necessary, attend customer visits with Sales. •With direction; collaborate, coordinate and implement solutions in support of customers and cross functional partners while seeking the most optimal solution for both the customer and Eastman. •Communicate effectively and consistently within natural work unit to support back-up requirements and ensure gleaned knowledge is shared appropriately.

Duties: Support Wellness and Employee Engagement programs Attend to visitors and incoming dispatch Manage and answer phone calls & enquiries Distribute incoming courier/documents and mails Arrange for local courier collection Franking of local mails once a week Maintain a filing system Maintain employee contact listing Order office supplies & pantry items Verify and update invoices for expense processing Administrator for facility booking Assist and liaise on corporate mobile phone management Application of Staff card & Visitor pass/Building lift pass Update of Corporate hotel rates Ordering of meals/refreshment when needed for group meeting or training Participate in ad-hoc assignments and projects as assigned

Duties: General admin work Doing Filing, Monitoring office inventory control (For Pantry, Stationary, Paper (A4, A3 etc…) Printer Toner for all machine, Printing item such as name card, letterhead, Purchase Order and sticker label and more…) Picking phone call and transfer Receiving faxes, mails, sorting and send out to different department Preparing Purchase Order for different department such as admin, account, project and more. Booking our meeting room, depend tea break or lunch for guests. Liaising monthly florist for flower replacement Liaising with air-con Company to schedule for yearly servicing Liaising with property agent regarding company rental a flat for those colleagues who came over to Singapore from Malaysia to work Yearly arrange Carpet Cleaning for whole office Duties: Assistant HR Job Scope Recording all kind Staffs leave and update in our Staff Movement Such as Annual Leave, Medical leave, Maternity leave, Paternity Leave, Childcare Leave, NS Leave, Unpaid Leave, Hospital Leave, Marriage Leave, Compassion Leave Handling to purchase to travel insurance for colleagues for going oversea. Handling event like: Annual Dinner, AGM, Prayer, Oversea trip Do all year end report (Like Leave Statement etc ) for all staffs Helping for shortlisted candidates for interview Liaising with Insurance broker on our Yearly Insurance such as (Group Personal Accident, Group Hospital & Surgery, Commercial Biz Package and Travel)