femi awesu

freight operations coordinator

About

Creative Strategist, Visionary. Always thinking Outside the Box

Country

united states

City

chicago

Industry

internet

Skill

advertising, social media marketing, marketing, social networking, facebook, marketing communications, sales, social media, blogging, digital marketing, customer service, microsoft office, copywriting, marketing research, microsoft word, photoshop, sports marketing, media buying

Experience

marketing specialist

aarrow sign spinners

2015-3 - Present · 11 yrs 7 mos

Provide quantitative and qualitative analysis of social media engagement in order to enhance business development strategies Responsible for generating creative and engaging social media content, organic, on behalf of as well as maintaining and monitoring the company's Facebook, Twitter, Instagram, and Snapchat accounts. Identify and tap into new social media channels to optimize ROI and fuel revenue growth Analyze metrics, identifying trends, and optimizing performance across social media platforms

director of operations

aarrow sign spinners

2014-6 - Present · 12 yrs 4 mos

Increased the customer retention rates and sales over previous year by 20% through improved customer service. Conduct market research to enhance business development Provide customer service support to clients in the Chicago market which in turn increased repeat customer purchases and loyalty. Create cost-effective solutions that increase profitability by 100% Deal with customer enquiries face to face, over the phone or via email Manage staff database for over 40 part-time and full-time employees