
felicity rumley
human resources programmes manager
About
Passionate about people and determined to bring HUMAN back into Human Resources. Ive been incredibly fortunate to have collaborated with creative, talented and business savvy professionals from Buyers, Merchandisers, E-Commerce and Marketeers to Learning and Development and Business Change Consultants. All of whom have contributed to my understanding of how important people are to business and how HR plays a crucial part in driving business objectives. As the economic climate and ever evolving technology changes business cultures, I strive to keep ahead of modern values and the latest ways to connect with people. Reviewing processes and creating efficiencies, ensuring strong and consistent communication channels and earning a reputation for being a part of first class service delivery function.
united kingdom
london
retail
management, sourcing, employee relations, change management, employee engagement, training, human resources, interviews, personnel management, recruiting, retail, training delivery, performance management
Experience

human resources programmes manager
swarovski
* UK lead for local deployment of global HRS - Workday * Payroll Integration * Outsourcing of Payroll

human resources development officer
swarovski
* Luxury jewellery retailer * Reporting to Head of HR, working on HR projects. * Employee Engagement Survey deployment and follow up * SAP HR Database Implementation * Pay for Performance Process * BAU HR Operations

human resources officer
gherson solicitors
* Independent immigration law firm of 80 staff. * Stand alone HR role supporting the entire employee cycle, reporting into Practice Manger and Sole Practitioner. * Recruiting Solicitors, Paralegals, Legal Secretary and support staff. Responsible for producing all offer letters and contracts, managing all change paperwork and ensured necessary reflections in monthly payroll submission. Managing all employee relations cases, annual appraisal and pay review process. * Achievements * Implemented new induction process, including induction pack. * Implemented a training schedule to ensure critical training was received within the first two days. Created training packs to support, and nominated subject matter experts to deliver. * Implemented appraisal process in relation to annual pay review. * Reduced recruitment costs by direct sourcing.

human resources assistant
arcadia group ltd
* Women’s clothing brand, head office of 120 staff * Reporting into Senior HR Officer, this was my first role in HR Operations. Responsible for Graduate and Junior/ Manager level recruitment, from interviewing to offer stage. I maintained an up-to-date candidate log, CV database, while also writing job description and adverts. * I was responsible for the new starter process from contracts to personalised induction plans and ensured monthly payroll changes were authorised and sent to Payroll in time for monthly cut off. * Achievements * Launched a new employee on-boarding initiative designed to improve commitment from offered candidates during their notice period. * Qualified in First Aid.

learning and development officer
new look
* Reporting into Lead HR Business Partner. * Fast fashion retailer head office, supporting product teams by facilitating a new training curriculum through a challenging time following the relocation of the company. * Designed and delivered the weekly corporate induction for all new starters and advised Line Managers on Personal Development Plans * Managed and maintained a training calendar of 30 courses, identifying training gaps and creating material whilst working with subject matter experts. * Achievements * Collaborated with key stake holders to design and implement a competency framework resulting in progression levels within roles. This optimised career development providing clear performance objectives in the most consistent and fair process. * Qualified in TAP Training Delivery * Design and implementation of new starter inductions to improve new starter experience and promote consistency * Designed a placement/internship scheme for Fashion students

business change coordinator
new look
Reporting into People Change Lead on New Looks first Business Change Programme, working through a challenging but exciting time in the business during the relocation from Weymouth to Central London and the review all processes and systems to ensure they supported the international expansion. I coordinated Business Change project training and managing Business Change events Scheduled and organised the Business Change Steering Groups for Directors. Collaborated with key stake holders in delivering the Process Foundation Project that created our training curriculum. Managed training budget for external training courses and training room refurbishment Liaised with external providers in the creation, translation, printing and distribution of programme communication to Head offices and stores
Education
buckingham school
felicity rumley's Contact Information
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