Felicia Wagner, SHRM-CP, MHRM

Promoted through multiple roles (Lead Recruiter → Recruiting Manager → Senior Recruiter) based on performance and evolving business needs. Currently own full-cycle recruiting responsibilities for the agency’s marketing and creative desk. • Deliver strong recruiting outcomes in a boutique marketing and creative staffing environment, supporting contract, contract-to-hire, and direct hire placements • In peak-year performance, supported $700K+ in annualized revenue and managed ~10,000 billable consultant hours across active client engagements • Partner closely with leadership and clients on hiring strategy, role scoping, and market insights • Own full-cycle recruiting end-to-end, including sourcing, screening, stakeholder partnership, and candidate experience • Drive recruiting KPIs, pipeline health, and delivery across multiple concurrent engagements • Lead candidate offer discussions and support compensation alignment between clients and candidates • Balance recruiting delivery, operational execution, and client partnership responsibilities in a lean environment • Reduced prescreening time by 50% through intake redesign and process improvements • Built and maintained a 15K+ candidate network leveraging LinkedIn Recruiter, Indeed, OhioMeansJobs, Dice, and referrals

Promoted to lead and evolve the recruiting function, building on prior success as Lead Recruiter.

• Managed inbound candidate interest and scheduled prescreening interviews to assess fit for active and future opportunities. • Helped accelerate time-to-fill by effectively qualifying candidates for future roles.

• Opened a new storefront and hired, trained, and onboarded an entirely new team • Maintained day-to-day store operations including schedule-writing, managing inventory, employee training and development, and setting and accomplishing sales goals

• Oversaw training and coaching of new team members • Owned beverage program by training on new recipes and managing inventory

Part of the Leadership Effectiveness through Applied Projects & Coaching (LEAP+C) program at OSU • Worked with a team of MBA and MHRM students to provide targeted business consulting to Glass Axis, a local nonprofit that serves local glass artists and community members who want to learn about and participate in glass art creation • Projected scope encompassed utilizing a particular space within the facility to drive new customers and revenue and fulfill the mission of the organization with the potential to partner with other local vendors

• Coached students pursuing specialized business degrees in the form of resume reviews, career planning, and interview preparation • Planned and executed OCM (Office of Career Management) events such as annual career fairs, orientations, guest speakers, and workshops

• Engaged and screened alumni and other qualified professionals to be matched with 27 open Executive Director positions in North America • Consulted with local campus staff in developing strategic hiring, compensation, and management plans for new Executive Directors

• Sourced and pre-screened 25 candidates for the ALPFA conference resulting in 3 anticipatory offers,1 FTE offer, and 8 internships as well as engaged 140 NASP Conference attendees to increase their probability of connecting with a Nationwide representative at the conference • Conducted a complete audit of the HRIS system to mitigate potential legal risks and maintain an exceptional candidate experience • Spearheaded various strategic activities such as developing pre- and post- conference recruitment plans, hosting HR Community lunches, and creating a compensation matrix resource to assist HR business partners in the calibration of a newly created position • Designed a list of local associations and a calendar of events focused on Nationwide's core business units and diversity initiatives to assist the Talent Acquisition team in identifying untapped talent pools • Proactively initiated more than 50 one-on-one networking and discovery opportunities with associates and leaders • Organized and managed a team of 4 software developers to create an innovative on-boarding text messaging program for the annual Nationwide Hackathon • Received a month-long internship extension due to exceptional performance at the request of the AVP

In addition to continued responsibilities of Engagement Associate: SUPERVISION • Supervised Program Associate position and more than fifteen student interns EDUCATION • Educated students about Jewish holidays and their observance • Managed weekly observance of Shabbat including boosting staff morale with a pre-Shabbat gathering, supervising two ritual life interns, and managing all logistics of religious services and dinner every Friday evening INNOVATION • Rebuilt organizational website and newsletter with the assistance of an innovative student marketing team structure under my supervision DEVELOPMENT • Raised more than $100,000 in grants and fundraising over 4 years LEADERSHIP • Mentored entry-level professionals from Hillels around the world and facilitated the field-created and field-run Hillel Mentorship Initiative since 2013 which matches mid-level professional mentors with entry-level professionals who communicate monthly one-on-one and on a group call • Designed and distributed direct mailings, created case statements, and participated in a bi-monthly conference call with Hillel International Development staff as part of the first ever Hillel International Jewish Philanthropy Seminar • Assisted supervisor in consulting other campuses in hiring top-management employees and grant-writing CONTINUED EDUCATION: • Participated in BCI (Brandeis Collegiate Institute) in Simi Valley, CA during the summer of 2015 • Attended Pardes Institute of Jewish Education in Jerusalem, Israel during the summer of 2014 • Hillel Institute and Hillel International Global Assembly yearly since 2012 • Staffed two Taglit-Birthright Israel: OSU Hillel trips and a community high school trip called Partners Together

ENGAGEMENT AND PROGRAM DEVELOPMENT • Engaged unaffiliated students in Jewish life at The Ohio State University and tracked engagements in organizational database • Supervised more than 4 student organizations and their leaders and assisted in developing meaningful programming COALITION BUILDING • Built coalitions with other organizations on campus and within the community to create diverse programming RECRUITMENT • Promoted OSU Hillel to incoming students through email and social media outreach, phone calls, and building tours • Organized and conducted talent searches and interviews for new employees