felicia hamilton

felicia hamilton

senior sales information analyst

About

Over 25 years experiance in health insurance policies, practices and procedures. Extensive knowledge of State of Michigan and Federal Government health care mandates, including ACA.

Country

united states

City

detroit

Industry

insurance

Skill

microsoft office, teaching, research, microsoft word, public speaking, nonprofits, microsoft excel, photoshop, coaching, access, customer service, leadership, training, software documentation, vendor management, process improvement, team building, analysis, management, business process improvement

Experience

blue cross blue shield of michigan

senior analyst

blue cross blue shield of michigan

2006-1 - 2007-10 · 1 yr 10 mos

Ensure ancillary product lines of business were updated and maintained according to company specifications and government mandates. Ensure reports filed in timely manner to coincide with applicable product promotion guidelines and requirements. Monitor and report usage of ancillary lines of business to develop new products based on customer demand and competitor analysis. Ensure proper system codes applied to defects to ensure proper payment to ensured and provider

blue cross blue shield of michigan

team lead

blue cross blue shield of michigan

2001-10 - 2006-1 · 4 yrs 4 mos
gyro design group

office manager

gyro design group

1999-1 - 2001-10 · 2 yrs 10 mos

As manager of small graphic design office my responsibilities required interaction with customers, vendors, employees and executives daily. Responsible for tracking and maintenance of office equipment, software, hardware, supplies and tools required to complete customer orders. Ensure accurate submission of payroll and time management for all company employees and support staff. Developed, maintained and administration of corporate employee handbook. Scheduled and hired appropriate vendors to ensure smooth operation of company operations. Scheduled and chaired employee meetings, outings and events.

blue cross blue shield of michigan

senior sales information analyst

blue cross blue shield of michigan

2007-10 - Present · 19 yrs

Education

cleary university

cleary university

human resources management

1999-1 - 2001-1 · 2 yrs 1 mo
cleary university

cleary university

2016-1 - 2017-1 · 1 yr 1 mo

The Cleary MBA in Business Data Analytics and Decision Analysis provides graduates with skills in problem-solving, critical thinking, communication and collaboration.

felicia hamilton's Contact Information

Email

******@***.com

Phone

(**) *** ****

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