Felicia Goh

• Drive sales opportunities with existing and new customers through telesales and marketing initiatives • Conduct outbound calls to promote products, campaigns, and sales activities • Meet daily and monthly revenue targets by identifying and developing business opportunities • Maintain and update customer data while gathering market and competitor insights • Collaborate with internal and cross-functional teams to support lead generation, customer acquisition, and service excellence • Ensure accurate and timely reporting and contribute to high customer satisfaction

• Conduct research on leads, develop understanding of customer needs • Actively develop opportunities both inbound and outbound • Built and maintain customer relationships and loyalty remotely • Prioritize day to day activities and prep customer interactions based on data and analytics • Update sales management systems for core activities ( CRM )

· drive attainment of sales revenue and margin · ensure daily/weekly update of outlook plan, sales funnel and call plan · develop/maintain good relationship with assigned customer and distributor · work closely with outside sales to acquire new opportunities · ensure timely distribution and accurate quotation, quality opportunity, upsell/cross-sell and follow up to close deal · follow up Lead and convert lead into sales