felicia dos santos

About

My aim is to provide a warm, caring, friendly setting for children to grow and develop safely, and to feel valued and respected. I aim to work with parents to provide the best possible care for their child. To do this, I am open to feedback which will help me to develop my service. I will try my best to implement constructive feedback received. My service provides healthy snacks and encourages your child to choose healthy options.

Country

united kingdom

City

london

Industry

facilities services

Skill

microsoft word, microsoft excel, powerpoint, internet explorer, customer service, microsoft office, event planning, childcare, time management, first aid, social media, public speaking, sales, teamwork, leadership, data entry, outlook, research, management, team leadership, social networking, event management, long term customer relationships, office management, accounting, public relations, teaching

Experience

administrative assistant

perfilforma lda

1999-1 - 2001-1 · 2 yrs 1 mo

General office duties included dealing with clients’ billings and accounts, chasing clients for late payments, answering phones, greeting visitors, and organizing meetings.

administrative assistant

sociedade produtora de sal

1991-1 - 1999-1 · 8 yrs 1 mo

Duties and responsibilities included handling general office duties including accountancy support, preparation, organization, classification and data input of accounts, organizing meeting and events, and general dealing with clients.

administrative assistant

deloitte

2001-1 - 2004-1 · 3 yrs 1 mo

General office duties included ROC and legal matters, answering phones, and speaking to commercial conservative business.

public relations assistant

national social security

1988-1 - 1991-1 · 3 yrs 1 mo

Duties and responsibilities included handling the PR office duties including typing, communications about legislative information throughout the base office, as well as the other social security offices, maintenance and updating of files, revision of archives and keeping a recording of correspondence.

social worker assistant

charity ladpp

2006-9 - 2007-1 · 5 mos

Working with families under stress, older people, people with physical or learning disabilities, people with mental health problems and children at risk. Duties and responsibilities included contacting clients and following up enquiries, advising clients and their families about the help that's available, making appointments, visiting people at home to check how they are following a social worker’s care plan, working out clients’ needs and putting together care plans - for example, when a client leaves hospital, keeping records and writing reports, keeping up to date with changes in the law, going to meetings with your department and other agencies, and liaising with other health and care professionals.

facilities supervisor

mitie

2004-1 - 2006-9 · 2 yrs 9 mos

* Duties and responsibilities included: * supervising and coordinating activities of workers engaged in cleaning machines, equipment, and work areas in beverage or food industries; * directing workers in cleaning machines, such as separators, pasteurizers, evaporators, driers, cookers, fillers, and washers, conveyor lines, and working areas; * reporting machine, gauge, and other control instrument malfunctions to maintenance department.

childcare provider

private family

2006-9 - 2016-12 · 10 yrs 4 mos

Engaged in the care, welfare, development and support of a private family’s children aged 10 and 8 years. Duties and responsibilities include cooking, cleaning and organising trips, including collection from school. Liaising with both parents on all issues relating to the children's development and care. Adhering to parental wishes and concerns. Supporting the children in educational tasks and needs. Maintaining standards and care provision when needed and teaching them Portuguese.