Federico Manzoni

"150-hour student" IT technician in the Department of Psychology and Cognitive Sciences. My main duties consisted of resolving technical issues during classes and events. During these activities, I had the opportunity to put my IT skills, customer/user relations skills, and problem-solving abilities to good use under time pressure. Among other things, I had the opportunity to supervise the direction of several events and train my newly hired colleagues.

The School of Innovation is a multidisciplinary extracurricular programme of the University of Trento focused on innovation, entrepreneurship and innovative education. During my participation I completed several English‑taught courses, strengthening my transversal skills: - Innovation processes and the new production of users - Basic of Data Science - Negotiation skills - Organizing for novelty, creativity and innovation

University credit seminar conducted by UNOX S.p.A. designers on future kitchen experiences and smart cooking technologies. Worked in a student team on UX and Human-Robot interaction design concepts for the kitchen of the future.

I had the opportunity to collaborate on the design of FlashQuiz, a gamified web app aimed at providing quizzes on lectures for university students. FlashQuiz is the result of a collaboration between Unitn and the Bruno Kessler Foundation, and it aims to serve as a valuable tool for both students, enabling them to review and self-assess their own level of preparation, and professors, allowing them to gain a better understanding of their students' readiness in order to adapt their teaching methods. Within the project, I held the role of User Experience designer, overseeing every phase of the project, from initial User Research to usability testing design, encompassing user experience, interface design, and of gamification dynamics and gameful systems .

Master’s Degree in Human–Computer Interaction, University of Trento – a multidisciplinary programme on interaction design and user‑centred research. Within the course, I chose to focus on design for social inclusion, mixed‑methods research, XR/VR experiences and game design/game user research, exploring how to create engaging and accessible interactive systems across emerging technologies. Coursework and projects in UX research, UX/UI and interaction design, XR/VR, games user research, accessibility and inclusive systems; mixed‑methods studies combining interviews, surveys, usability tests, and co-design sessions.

ECIU ‘Foundations of Inclusive Systems Design’ – 3 ECTS challenge-based programme on inclusive, user‑centred technologies (VR/AR, wearables, social robotics).

Bachelor’s Degree in “Interfacce e Tecnologie della Comunicazione”, University of Trento – a multidisciplinary programme at the intersection of computer science, cognitive psychology and interface design, focused on designing and evaluating human–technology communication and user‑centred interactive systems. As my final thesis, I designed and evaluated “FlashQuiz”, a gamified web application to support university teaching, exploring how playful quiz mechanics can increase student engagement and learning.