fawad saleem

general manager at burger king

About

Objective Management position allowing for parlay of demonstrated organization, customer service, communication, and project management skills proven by 7 years of successful experience.Profile Motivated, personable business professional with university degrees and a successful 7 year track record of profitable business management. Talent for quickly mastering technology - having Microsoft Office course. Accustomed to handling cash, customer service problems and complaints, customers survey, sales building strategies, inventory and waste reduction planning, employees training, sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting Corporate, health department and other regulating authorities' standards. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Country

united states

City

new york

Industry

restaurants

Skill

customer satisfaction, profit, inventory management, customer service, sales, front office, invoicing, management, inventory, training, team building, quality control, fast food, restaurant management, labor control, servsafe, daily operations

Experience

assistant manager

burger king corporation

2008-5 - 2009-5 · 1 yr 1 mo

* Oversee front-office operations and provide impeccable customer service: * Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards. . * Assist Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions. * Conduct performance appraisals, disciplinary action, motivate and train employees. * Ensure company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. * Ensure food quality and 100% customer satisfaction.

general manager at burger king

burger king corporation

2008-5 - Present · 18 yrs 5 mos

* Maintain fast and accurate customer service, positive guest relations and ensure products are consistent with company quality standards. * Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards. * Ensure safety codes, company safety and security policy are met. * Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions. * Recruit, interview, and hire team members. * Conduct performance appraisals, disciplinary action, motivate and train employees. * Ensure company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. * Ensure food quality and 100% customer satisfaction. * Ensure complete and timely execution of corporate and local marketing plans.