Favour Stephen

In my role at The WFS Group, I specialize in confirming appointments for the sales team, focusing on minimizing no-shows through strategic follow-ups. By enhancing communication with leads, I contribute to a more efficient sales process and improved overall team performance. My efforts directly support the company's growth objectives in a remote work environment.

-Respond to inbound leads and follow up with prospects via outbound calls and emails -Build relationships with customers by understanding their needs and recommending appropriate products and solutions. -Prepare and send quotes, process orders and followed up to ensure customer satisfaction. -Meet and exceed individual and team sales targets and KPIs -Maintain accurate records of customer interactions, sales activities and pipeline updates in the CRM system. -Staying updated on new product offerings, pricing and promotional campaigns and presenting them to customers in a clear and persuasive manner

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• Conduct outbound calls to potential land sellers across the US, generating valuable leads for a land flipping business. • Consistently achieve and surpass weekly KPIs, enhancing overall team performance and lead generation. • Prequalify leads to ensure alignment with purchasing criteria, streamlining the sales process.

-Engaged prospective students/customers: via calls, video-meetings, etc., to explain Achieve’s programs and how they could help. -Offered online credit-by-exam programs, and customized bridge plans (e.g. LPN-to-RN, CNA-to-RN, etc.) for healthcare professionals, plus other degree-oriented prep. -Closed over $100,000 worth of sales in first 28 days -Lead follow-up: using “warm leads” (less cold calling), scheduled appointments, close sales/enroll students: managing the sales process through to enrollment. -Maintained high performance metrics: meeting quotas or targets, generating revenue, tracking activities in a CRM.

• Managed 300-500 cold calls daily, effectively communicating Life Insurance plans to potential leads. • Prequalified leads for Final Expense Life Insurance, ensuring a high conversion rate for the sales team. • Consistently met and exceeded TPH goals, contributing to the overall success of Premier Producers Group.

• Conducted outreach to US businesses to assess their cleaning requirements and present tailored service solutions. • Successfully navigated gatekeepers to engage with key decision-makers, enhancing service pitch effectiveness. • Scheduled comprehensive walkthroughs to evaluate office spaces and identify specific cleaning needs, leading to improved client satisfaction. • Pre-qualified leads through strategic cold calling and email campaigns, contributing to a robust sales pipeline.