Fatima Powell

Coordinated complex transportation routes, ensuring on-time deliveries and accurate documentation. Managed logistics communication between dispatch and clients, resolving issues proactively. Maintained compliance with regulations and ensured smooth, efficient operations.

Delivered goods as a CDL driver for CPC Logistics on a dedicated Procter & Gamble account, ensuring safe, timely transportation, compliance with DOT regulations, and efficient route management. Safely operating tractor-trailers in compliance with DOT regulations Completing local or regional deliveries with a focus on on-time performance Handling drop-and-hook freight (minimal or no manual unloading) Conducting pre-trip and post-trip vehicle inspections Maintaining accurate delivery logs and documentation Following company safety standards and procedures at all times Working consistent routes with home-daily schedules in many cases

Regional/Local Driver

•Makes eye contact, smiles, and promptly acknowledges and greets each guest entering the store, or guests within close proximity while moving throughout the store. •Offers friendly, knowledgeable and courteous service. Understands that guest service is the top priority and ceases performing tasks when guests are present and in need of assistance. •Determines each guest’s needs and answers questions concerning products and services. If necessary, partners with management to ensure the guest’s needs are met. •While serving guests, recommends additional and complementary products and/or services based on information provided by the guest or items already selected for purchase. •Informs guests of current promotions, events and services within the store. •Is able to serve multiple guests at one time while maintaining composure during busy or peak selling times. •Contributes to the store’s overall sales, conversion goals, and meets or exceeds individual goals. •Courteously handles sales, refunds and exchanges. Ensures that the correct price, tax and/or discount are applied correctly to each sale. •Ensures all resets and planograms are executed as directed. •Sets up advertising displays or arranges merchandise to highlight sales and promotional events. •In between serving guests, ensures the store is replenished throughout the day and merchandises all products to company standards on shelves and tables. •Participates in physical inventory preparation, execution and follow-up. •Executes receipt of shipment truck within company guidelines. •Executes other operational tasks as directed by management. •Responsible for overall store cleanliness including restrooms, cashwrap, backroom and sales floor. •Takes the initiative to stay informed regarding new or existing products is knowledgeable about their ingredients and benefits to better serve guests.

Operating Class A CDL tractor-trailers over long-haul routes (OTR) Delivering freight on schedule while following assigned routes and dispatch instructions Performing pre-trip and post-trip inspections to ensure vehicle safety Maintaining accurate logs in accordance with DOT and FMCSA regulations Communicating with dispatch regarding load status, delays, and route updates Practicing defensive driving and adhering to all traffic laws and company safety standards Managing trip planning, fuel stops, and rest periods efficiently Handling drop-and-hook and live load/unload freight as required

Provided administrative support through data entry, scheduling, document preparation, and customer communication while ensuring smooth daily office operations. Answering and directing phone calls, emails, and other correspondence Scheduling appointments, meetings, and maintaining calendars Performing data entry, filing, and document management tasks Preparing reports, memos, and business documents Maintaining accurate records and updating office databases Assisting with customer inquiries and providing professional support Managing office supplies, paperwork, and daily administrative tasks Supporting team members and completing additional duties as needed

Answer multiple phone lines, taking messages, and scheduling appointments, Greet person entering establishments, Transmit information or document to customers via mail, email, or fax, Contact customer regarding their accounts, Data Entry 10,000 keystrokes, Ran errands when necessary

Answer multiple phone lines in Corporate Office, Record detailed messages, scheduled meeting for assigned manager, book travel arrangements, etc. Maintained office supplies, copied, fax, and email documents to multiple managers, acted as liaison between customers and managers, support SharePoint active workspaces for IT Programs, Greet customers and maintain knowledge of current sales and promotions

Studied Business Administration and minor in Medical Office Technology