Fatih Mursaloglu

• Founded and operate an international importing and packaging company, overseeing end-to-end business operations including sourcing, logistics, sales, and client relationships. • Established and expanded global supplier and customer networks across multiple regions, negotiating favorable pricing, contracts, and Incoterms. • Managed international import/export operations, ensuring compliance with customs regulations, trade laws, and quality standards. • Drove business development initiatives to acquire new B2B clients and grow recurring revenue through strategic partnerships. • Directed financial planning, pricing strategies, and vendor negotiations to improve profitability and operational efficiency.

• Established and maintained major accounts and generated new business opportunities with the key decision makers • Attended trade shows, conventions and networking events to identify potential customers to increase sales • Oversaw sales proposals, negotiated terms, implemented contractual agreements to meet sales target • Responsible for meeting sales and profitability goals established by sales directors, traveled frequently to meet clients • Acted as the point-person when sales-related issues arose, managed cross-functional cooperation between sales and other functions • Motivated and established clear sales objectives and created a distinct sales process for sales managers and sales reps to follow • Created strategic plans, developed sales and marketing strategies to engage new potential customers • Prepared and delivered compelling sales presentations, proposals and quotes to various industrial, governmental and military officials • Documented all sales activity in Salesforce customer 360 CRM system and progress of sales project

• Managed the development and performance of all sales activities in assigned accounts and managed territory managers • Created and executed projects defined in global platforms roadmap to optimize and grow core business by closing deals • Identified areas of churn to develop strategies, provided technical support and educating customers to win back business • Organized customer entertainment to develop relationships with preferred customers • Hired, trained, motivated and advised a sales team of territory managers • Managed the entire sales cycle from prospecting initial contact to contract negotiation and closing deals

• Increased sales volume from $400K to $12MM by developing key relationships with new accounts and grew existing assigned accounts by offering better customer service • Researched potential Expeditions and Trade shows to expand network and used marketing strategies to grow business • Researched P&L owners for respective accounts, including transportation and logistic operations • Led, motivated and inspired a team of sales and created solutions to customer problems • Calculated the cost breakdown and presented to the customer the fair market price of the product and services • Coordinated with S&OP to ensure high quality forecasting, budgeting and planning • Managed and maintained customer relationship by strategic planning, customer service

• Generated sales and reached the sales target of a 4% annual growth • Used CRM to develop strategic marketing plans for customer retention and budgeting • Increased sales 32% in one year and awarded the “Account Manager” of the year • Increased sales by up-selling and cross-selling company products to all existing clients • Monitored inventory levels and implemented strategies which maximize cash flow • Negotiated and closed sales contracts and replenished weekly orders by using Salesforce • Implemented new strategic planning and focused on improving customer service Small Accounts Services • Fulfilled online sales orders on time and recorded sale and customer transactions in Microsoft Dynamics CRM • Researched, analyzed, and identified business prospects through daily cold calling and web search • Responded to telephone and email inquiries providing quality customer service • Completed online financial pre-qualifications for a full-service digital marketing agency • Helped clients by conducting Search Engine Marketing, Affiliate Marketing, Social Media, and Marketing