fathima farzana

* Assisting rental manger in planning and forecasting rental business * Participate with Rental Manager in conducting &preparing market analysis surveys which includes prices, competitors, services & customer trends * Responsible for preparing quotations and contracts as per given instructions from superiors * Develop & maintain strong relation with customers to ensure maximum customer satisfaction * Opening and closing of rental agreements (FRMS & CarPro system) * Maintain and update rental agreements files; contact and notify customers of overdue rental vehicles and inquire as to the expected date of return; & processing with rental extensions * Making invoices for daily and monthly contracts (FRMS & CarPro system) * Preparing NOC letters for KOC & Joint Operations to obtain vehicle gate passes * Preparing reports, presentations, memorandums and correspondence.

* Assisting HR Manger in Recruitment Process by sorting & updating received job applications, identify applicants who qualify for the vacancies, and assign those who are qualified to various positions. Keep track of vacancies that arise throughout the organization * Travel arrangements for the Staff & Visitors (flight & Hotel bookings, Visas, Consulate Work). * Maintaining Employee Files (Attendance/Leave, Pay Roll, Insurance, and Increments & Bonus). * Preparing monthly sales report of the company * Training and supervising junior staff and delegating work as required. * Maintaining calendars arrange and confirm appointments for the General Manager. * Preparing reports, presentations, memorandums and correspondence. * In charge of Office Requirements.

* Preparing department revenue and statistics reports * Maintaining assigned account bases while developing new accounts * Planing,organizing and processing department activities and handling customer calls and performing a variety of service tasks assigned by the department head * Email correspondences with international principals of the shipping line * Updating & Maintaining the Tariff rates of the marketing department * Tele marketing and achieving the target set by the head of the department * Preparing and sending quotations, arrival notices, invoices etc. * Locating & contacting potential clients * Taking minutes of the meeting

* Coordinate the flow of information both internally and externally, prepare and manage correspondence, reports and documents and set up & maintain filing system. * Assisting office staff in maintaining files and databases. * Organizing and coordinating meetings, conferences, travel arrangements. * In charge of Office Requirements (Stationary, Pantry, Meeting Rooms, Petty cash, Postal/Courier, equipment supplies & Office maintenance). * Assisting in daily correspondence and managing electronic and manual filing system. * Updating the bikes tariff on regular basis. * Assisting the clients with necessary information about Harley products.