Faten Ben Jemaa

Group Chief Operations Officer @ AUSTRIACARD HOLDINGS

About

Visionary and impact-driven leader with 15+ years of global leadership experience in the industrial and technology sectors, managing large-scale international teams and end-to-end business operations across EMEA, Asia, and the Americas. I bring deep expertise in P&L leadership (€200M+), supply chain and manufacturing optimization, and strategic growth initiatives that transform organizations and deliver sustainable value. In my most recent role, I surpassed 2024 financial targets by 30%, scaled production capacity by 40%, and implemented a bold growth strategy to double revenue by 2030. I thrive at the intersection of innovation, operational excellence, and market expansion—leading cultural transformations, building high-performing cross-border teams, and creating value in complex environments. I am passionate about climate-resilient solutions, scalable systems, and purpose-driven business models that align profitability with planetary impact. Fluent in English, French, and Arabic (with intermediate German), I bring a global mindset and multicultural fluency to everything I do. Charismatic public speaker and industry influencer with excellent stakeholder engagement skills. ⚙️ Expertise: Strategic Growth | Operational Excellence | Supply Chain | Sustainability | Transformation Leadership | Go-to-Market | Market-Driven Innovation | Multi-Site End-to-End Operations | Emerging Markets �� Passionate about: People Leadership | Global Impact | Nature-Based Solutions | Technology for Good | Scalable, Inclusive Growth

Country

City

Germany

Industry

Information Technology & Services

Skill

Profit & Loss Management, Environmental Sustainability, Corporate Partnership Development, Establishing Strategic Partnerships, Innovation Management, C-Level Leadership, Investor Relations, Wearable Technology, Electronics, Production Management, Supply Chain Management, Business Acumen, Presentations, Go-to-Market Strategy, Operations, Plant Engineering, Strategic Initiatives, Mergers & Acquisitions (M&A), Marketing Operations, Problem Solving

Experience

Group Chief Operations Officer

AUSTRIACARD HOLDINGS

2025-9 - Present · 1 yr 1 mo

Vienna, Austria

Executive Vice President, Head of Business Line

Giesecke+Devrient

2023-5 - 2025-9 · 2 yrs 5 mos

Munich, Bavaria, Germany

Leading global operations and business strategy for a €200M+ industrial B2B organization with presence across Europe, Asia, MEA and Americas. * Overachieved 2024 financial targets by 30% * Increased production capacity by 40% across multiple global sites * Designed and implemented growth strategy to double revenue by 2030 * Oversaw cross-functional teams of 500+ across operations, supply chain, product Management, Proposal & Project management and Operational Excellence. * Championed sustainability-focused initiatives and lean manufacturing * Directed global P&L, procurement, engineering, and go-to-market strategy * Spearheaded digital transformation across the product lifecycle

Director of Product Management

Giesecke+Devrient

2021-9 - 2023-4 · 1 yr 8 mos

Munich, Bavaria, Germany

* Directed and led Senior Product Managers in the development of the Secure ID Documents Portfolio. * Managed the end-to-end product lifecycle, from ideation to successful market launch, overseeing marketing, product launch activities and Go-2-Market Strategy. * Established a new product management department with the right PLM process. * Qualified and launched 4 new products in the first year. * Developed and executed the product portfolio roadmap and strategy, resulting in positioning Veridos as the most innovative Secure ID provider and giving a competitive advantage in the market. * Established the right KPIs and OKR to measure portfolio success. * Awarded best passport of the year.

Senior Product Manager

Giesecke+Devrient

2021-3 - 2021-8 · 6 mos

Munich, Bavaria, Germany

Senior Proposal & Project Manager

Giesecke+Devrient

2018-12 - 2021-2 · 2 yrs 3 mos

Munich, Bavaria, Germany

* Led bid teams in responding to government tenders for highly secure ID documents. * Created technical and commercial proposals, ensuring compliance and profitability. * Delivered projects on time and at high-quality standards. * Participated in cross-functional efficiency improvement projects.

Program Manager, Field Marketing Manager MEA

Thales Cyber and Digital

2010-2 - 2018-7 · 8 yrs 6 mos

Dubai, United Arab Emirates

* Managed key government accounts in MEA to achieve high customer satisfaction and successful project delivery. * Defined and implemented Go-to-Market strategy for new solutions, driving successful implementation. * Successfully implemented eID and biometric Passport programs for Ministries of Interior in Middle Eastern countries. * Implemented the strategy and marketing plan for Banking and payment activities. * Evaluated revenue targets and implemented product roadmap based on customer demand.

Business Development Manager

Eclatcorp

2009-2 - 2010-1 · 1 yr

Dubai

* Set targets, planning and coordinate the sales operations of the company in those domains: banking products, IT solutions and services. * Establish the market segments of the region and the targeted customers list. * Contact partners and discuss sales plan in Shipping industry, banking and new technologies services.

Information System Administrator, Project manager

Societe Generale

2004-8 - 2008-12 · 4 yrs 5 mos

* Participated to the banking system migration to a new banking platform that includes all the banking operations * Manage different documents related to the deployment of the project and train end-users * Ensuring that all the bank’s branches are using the New Information System smoothly * Supporting the EndOfDay banking operations * Design Active Directory architecture: resource and logical sites organization and structuring (material, software and human resources). * Design different backup/restore strategies.