Faten Abu Saif

Responsibilities: •Enter and update employees’ information in the HR system. •Monitor daily attendance, delays, leaves, and absences, and prepare monthly attendance reports. •Receive and process leave, resignation, or exit requests and forward them for management approval. •Assist in recruitment procedures, including scheduling and coordinating interviews. •Follow up on medical reports and sick leaves to ensure proper authorization. •Track contract expirations, work permits, and insurance renewals to ensure timely updates. •Support the performance appraisal process and collect feedback from supervisors. •Maintain and organize HR files both physically and electronically for easy reference. •Communicate company policies, rules, and regulations to employees. •Prepare and submit periodic (weekly or monthly) employee status reports to the HR Manager.

Responsibilities: • Recruitment and Selection: Coordinated recruitment processes, including job postings, application screening, and interviews. • Onboarding and Orientation: Facilitated onboarding and training for new employees, ensured new hires had necessary resources for effective role initiation. • Employee Relations: Served as a point of contact for employee inquiries on policies and benefits. • HR Policies and Compliance: Ensured compliance with labor laws and developed HR policies aligned with organizational goals. • Data Management: Maintained accurate and confidential employee records, and generated HR reports for management review. • Office Management: Oversaw daily office operations and managed office supplies and facilities. • Communication: Served as a point of contact for internal and external communications, drafted and edited correspondence and reports. • Record Keeping: Maintained and organized physical and electronic files. • Support to Management: Provided administrative support to senior management, and prepared reports and presentations for meetings.

Responsibilities: • Search for candidates of all nationalities with the appropriate qualifications and experience for each position available, and interviewing them to send the perfect candidates to the clients. • Plan and conduct recruitment and selection processes (interviews, screening, selections...etc.). • Experience in official dealings, official e-mails, and work with official institutions. • Data entry, follow-up to applicants' requests. • Working using different platforms such as LinkedIn, Naukri gulf, Monster...etc. • Prepare, and combine candidate’s documents. • Update data and delete unnecessary files. • Respond to requests for information and access relevant files.

Responsibilities: • Receive phone calls, and answering questions about the company’s products or services. • Resolving issues and troubleshooting technical problems. • Delivering information about the company’s offers. • Providing proactive customer outreach. • Handling customer complaints. • Collecting and analyzing customer feedback. • Responding to customer reviews. • Developing and documenting knowledge into helpful content. • Follow up clients until the end of the service.