Fatema Baqui, PMP®, MBA, MSc
Technical Support Manager @ Lorama Group
About
I help manufacturers and channel partners grow markets by combining technical expertise with commercial sales execution. With 15+ years of experience across specialty chemicals, coatings, construction and performance materials, I specialize in developing dealer and distributor networks, executing territory growth strategies, and building strong relationships with specification influencers and end users. My career has focused on translating customer needs into practical, value-driven solutions — supporting partners, increasing adoption, and expanding regional market share.
Canada
Mississauga
Chemicals
Agile Project Management, Agile & Waterfall Methodologies, Stakeholder Management, Risk Management, Project Planning, Support Management, Paint, Technical Support, Marketing Strategy, Customer Experience, Customer Engagement, Client Requirements, Stakeholder Relations, Customer Satisfaction, Business Reviews, Business Relationship Management, Customer Facing Roles, Research and Development (R&D), Coatings, Product Development
Experience

Technical Support Manager
Mississauga, Ontario, Canada
• Oversee procurement and contract coordination, preparing specifications, evaluating vendor submissions, and managing approvals. • Manage a $10M+ international project portfolio across North America, EMEA, and APAC, ensuring adherence to scope, budget, and timelines. • Develop and manage Project Charters, budgets, and risk registers; monitor variances and implement corrective actions. • Deliver executive-level project reports and presentations, highlighting governance, finance, and risk updates. • Lead cross-functional project teams, aligning Sales, Operations, IT, and vendors to achieve milestones.

Technical Support Supervisor
Mississauga, Ontario, Canada
• Led a team of 5 to support accounts in 90+ countries, conducting site visits, account reviews, and solution recommendations. • Collaborated with sales teams to forecast monthly and quarterly revenue projections based on customer demand and market trends. • Maintained CRM records, capturing all customer interactions, opportunities, and follow-ups.

Technology Specialist
2695 Meadowvale Blvd, Mississauga
• Partnered with sales representatives in joint calls to position technical products and develop customized solutions. • Delivered on-site and virtual product demos, resulting in repeat business and expanded product adoption. Provided post-sale support, ensuring smooth product integration and high customer satisfaction.

Head of Technical Sales (National) / Program Lead
• Directed national-level projects with multimillion-dollar budgets, ensuring scope, risk, and compliance adherence. • Developed tender requirements and led vendor/contract negotiations, securing multi-year agreements. • Delivered governance and financial reports to senior leadership, supporting strategic decision-making. • Managed a 25-member cross-functional team overseeing end-to-end program delivery.

Research And Development Manager
Dhaka Factory, Savar, Bangladesh
• Managed formulation development for architectural coatings and universal colorants, improving performance and reducing costs. • Coordinated cross-departmentally to scale new products from lab to market, ensuring quality and compliance.
Fatema Baqui, PMP®, MBA, MSc's Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles

Find Emails
Access verified email addresses for your target contacts.
657M+ emails

Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers

More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.



