Fariha Nadeem

Fariha Nadeem

Patient Coordination & Appointment Scheduling (Dental Focus) @ Total Health Dental Care

About

I help US dental practices improve implant and cosmetic appointment conversion by handling patient follow-up and appointment scheduling. Many implant inquiries don’t convert because front desks are busy, follow-ups are delayed, or patients need reassurance before booking. I support practices by acting as a dedicated appointment setter focused on high-value consults. How I support dental practices: • Calling and nurturing implant inquiries • Re-engaging old or unresponsive leads • Booking consults directly into the schedule • Confirmation and reminder calls/texts • No-show recovery follow-ups • CRM and patient notes updates I’m experienced in US patient communication, appointment scheduling, and working within structured workflows. My approach is patient-focused, calm, and process-driven. Open to working with US dental offices and dental marketing agencies supporting implant-focused practices.

Country

Pakistan

City

Lahore

Industry

Computer Software

Skill

Inbound Lead Generation, Call Management, Patient Communications, US Healthcare, Customer Relationship Management (CRM), Lead Generation, Patient Care Management, Appointment Scheduling, Virtual Assistance, Patient Scheduling

Experience

Total Health Dental Care

Patient Coordination & Appointment Scheduling (Dental Focus)

Total Health Dental Care

LinkedIn
2023-1 - Present · 3 yrs 9 mos

United States

Handled inbound and outbound patient calls Followed up with inquiries and unresponsive leads Scheduled appointments based on availability and patient readiness Provided clear information and reassurance to patients Maintained CRM records, call outcomes, and notes Supported daily operational workflows and scheduling accuracy

Devflovv

Virtual Assistant

Devflovv

LinkedIn
2024-12 - 2026-1 · 1 yr 2 mos

Lahore, Punjab, Pakistan

Devflovv

Patient Care Associate

Devflovv

LinkedIn
2023-12 - 2025-12 · 2 yrs 1 mo

Punjab, Pakistan

Experienced in managing calls, scheduling, virtual patient coordination, billing support, and insurance verification while maintaining organized records and high-quality client communication.

Devflovv

Support Representative

Devflovv

LinkedIn
2023 - 2025 · 2 yrs
Cyber System

Patient Services Specialist

Cyber System

LinkedIn
2021-8 - 2023-12 · 2 yrs 5 mos

Punjab, Pakistan

Managed inbound and outbound calls, providing professional and timely support to clients and patients Maintained and coordinated daily schedules, ensuring smooth workflow and appointment management Conducted direct virtual meetings with clients to address inquiries and provide assistance Performed virtual patient check-ins and check-outs, ensuring a seamless remote experience Handled billing inquiries, resolved payment-related concerns, and ensured customer satisfaction Conducted insurance verification and eligibility checks with accuracy and confidentiality Maintained strict data privacy and professionalism while handling sensitive information

Cyber System

Support Representative

Cyber System

LinkedIn
2021 - 2023 · 2 yrs
The Pre School

Teacher

The Pre School

2021 - 2021
Telecommunication

Supervisor

Telecommunication

2019 - 2020 · 1 yr

Education

Oxford High School GDST

Oxford High School GDST

LinkedIn

Fariha Nadeem's Contact Information

Email

******@***.com

Phone

(**) *** ****

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